Tradeline Supply Company, LLC · 22 hours ago
Customer Service Representative
Tradeline Supply Company, LLC is a leading fintech credit building platform experiencing significant growth. They are seeking a Customer Service Representative to join their team, where the role focuses on providing excellent phone support, processing orders, and assisting customers with clarity regarding their products.
Responsibilities
Handle a high volume of inbound phone calls and emails
Process orders on the back end of the custom website
Email customers and work with various apps and software that support the web-based business
Provide good customer service by always putting the customer first
Help provide clarity on the product and answer questions as best as possible
Point customers in the right direction
Qualification
Required
Ability to learn quickly and independently
Ability to handle a high volume of inbound phone calls and emails
Tech-savvy
Ability to identify and solve problems
Ability to learn new programs
Clear communication skills
Team player
Positive attitude
Reliably commute or planning to relocate before starting work
Benefits
Health insurance
Paid time off or sick time