Novant Health · 16 hours ago
Clerical Supervisor II
Wilmington, NC
Full-time
Onsite
Entry, Mid Level
2+ years expNovant Health is a healthcare organization that emphasizes remarkable care through compassion for patients and communities. They are seeking a Clerical Supervisor II to oversee front end revenue cycle functions, manage non-clinical employees, and ensure operational efficiency in various administrative tasks.
FitnessHealth CareHospitalMedical
Responsibilities
Responsible for overall front end revenue cycle functions
Effects ongoing quality, productivity and efficiency in daily operations of departments and services by providing office management and supervision of non-clinical employees, serving as administrative and financial resource person, providing backup support for all administrative positions, and interfacing with referral sources, insurers, hospital staff, physicians, and customers
Areas of responsibility include but not limited to referrals/orders, scheduling, registration, charge entry, regulatory compliance, medical records, staff education and staffing
Supervises between 10 and 19 FTEs
Qualification
Required
High School Diploma or GED
Two years of clerical experience in a medical office setting
Knowledge of organization policies and procedures
Knowledge of fiscal management and human resource management techniques
Knowledge of office management techniques and practices
Knowledge of computer systems and applications
Skill in gathering, analyzing, and evaluating data
Skill in written and verbal communication
Ability to apply policies and principles to solve everyday problems and deal with a variety of situations
Ability to exercise initiative, problem-solving, decision-making
Ability to read, interprets, and applies clinic policies and procedures
Ability to identify problems and recommend solutions
Ability to establish priorities and coordinate work activities
Physical requirements: Stand and move around the majority of the day; climb; lift patients and equipment; sit occasionally; bend and stoop; push / pull wheelchairs, carts, and beds; see, hear, speak, smell, and touch
Preferred
Associates 2 Year / Associate Degree in Health or Business Administration
One year of supervisory experience
Company
Novant Health
Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Betsy Walsh
Senior Vice President Joint Partnerships
Andrea M. Areskog
Vice President, Corporate Strategy & Development
Recent News
2025-11-08
Sports Business Journal
2025-10-21
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