We Are Social · 9 hours ago
Account Director
New York, NY
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expWe Are Social is a creative agency powered by social connections, seeking an Account Director to oversee client account initiatives. The role involves managing client relationships, executing campaigns, and leading a junior account team while ensuring project delivery and client satisfaction.
AdvertisingConsultingDigital MarketingMarketingSocial MediaSocial Network
Responsibilities
Serve as the primary point person in day to day client communication on projects. Manage clients and maintain friendly and productive lines of communication at all times
Deliver channel strategies and tactics for specific product launches
Track work progress and deliverables and relay client feedback to team and senior leadership
Provide strategic marketing guidance and thought leadership: Working to understand your clients' businesses while simultaneously educating clients about how we can help
Become fluent in business objectives and organization goals
Oversee client profitability/burn report, account budgeting/actualization and measurement metrics that demonstrate clear return to the client
Work with internal team to develop, maintain, and adhere to schedules and plans as outlined by client
Acquire proper internal and client approvals to ensure smooth and timely project execution
Communicate and follow up with clients and internal departments regarding all projects to address any concerns
Maintain working knowledge all aspects of production with vendors on behalf of the client
Prepare and oversee the status of all client jobs and/or projects, confirm that all jobs are delivered on-time, and expedite operations that delay or alter schedules to meet unforeseen conditions
Build successful partnerships with client business leads and key decision makers to increase and expand revenue opportunities by identifying production solutions
Develop staffing plans and proposals for new projects and briefs
Maintain rigor and consistency in use of agency financial systems and templates
Qualification
Required
Proven track record of at least 5 years in an account management role preferably within an advertising agency, with a specific emphasis on social media content strategy and execution
Bachelor's degree in marketing, advertising, communications, or a related field
Proven account management and client communication skills
Experience with scoping, timeline creation, project management, margin, and revenue growth in close partnership with project management, production and finance teams
Knowledge of brand experience, influencer/creator marketing, social-first creative and strategy playbooks
Curiosity about clients' business and a passion for solving business problems
Excellent communication and presentation skills with the ability to interface with senior level professionals
Financial literacy and management of multiple budgets
Demonstrated expertise and experience delivering channel assets - from up front strategy and planning through activation and execution
Leading New Business Pitches
Highly proficient with Google Suite (Gmail, Doc, Slides, Sheets, Drive, Meet, Chat, Gemini) and Slack
Baseline knowledge of A.I. tools and functions
Preferred
Traditional agency experience is not required, but it's a plus
Added plus: Knowledge of Asana
Benefits
Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more!
From carbon offsets to community kitchens, we're passionate about making a difference.
Did we say snacks? Because we have great snacks. (Shoutout to Sheila who keeps the kitchen stocked.)
Company
We Are Social
We are Social is a social network that provides and facilitates social thinking and collaboration.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.9MKey Investors
Jean-Pierre Van Der Berg
2013-12-13Acquired
2012-03-10Undisclosed· $0.9M
Leadership Team
David Martin
Chief Executive Officer
Matthew Malerba
Director of Business Development & Partnerships, U.S.
Recent News
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