Kaiser Permanente Northwest · 20 hours ago
Utilization Management Documentation & Training Consultant II
Portland, OR
Full-time
Onsite
Mid Level
3+ years expKaiser Permanente Northwest is seeking a Utilization Management Documentation & Training Consultant II to provide training to technical staff on various applications. The role involves creating training content, monitoring training effectiveness, and supporting the delivery of training programs to enhance operational workflows.
Hospital & Health Care
Responsibilities
Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities
Supports other groups within or outside the company by: supporting consultants, local Human Resources, and or client business leaders to execute systems, initiatives, and programs
Works on design and development of trainings by: drafting basic content (e.g., training aids) and reviewing other supporting materials and guidelines to ensure curriculum accuracy; participating in identifying potential training methods (e.g., e-learning, in-person, classroom, on-site, just-in-time support, web sessions, blended learning, and conference calls) and programs; having an understanding of training objectives for education modules, participating in the revision of training modules, and review of supporting materials; supporting and helping prioritize short-term and at times long-term learning goals and helping the business unit reach these objectives; and identifying alternative training techniques, procedures, and/or methods
Gathers programs training needs by: supporting a standard needs assessment of training and or performance issue
Monitors effectiveness of training by: using standard methods to measure the effectiveness of training to foster continuous improvement of programs
Completes work assignments and supports completion of projects by: learning to develop and analyze standard project/program plans which include scope identification and management, schedule, inter-dependencies, and resource forecast
Responsible for aiding in effective training delivery by: assisting in the delivery of training program(s) (e.g., orientation, customer service, and supervisory skills); assisting with the facilitation of training by leveraging adult learning principles; supporting the evaluation and the application of skills, knowledge, and training objectives; gathering feedback or results of the training assessment and summarizing results; and serving as a junior trainer by leading standard training routinely monitored by others and assisting in selecting best practices for training modalities (e.g., virtual, in-person classroom)
Qualification
Required
Bachelors Degree in business, communication, education, behavioral science, or a directly related field, OR Minimum three (3) years of experience in training delivery, curriculum design, training development and evaluation, or a directly related field
Knowledge, Skills, and Abilities (KSAs): Written Communication; Content Development; Coordination
Preferred
Two (2) years of experience with eLearning development tools and virtual learning technologies
Two (2) years of experience administering Learning Management Systems (LMSs)
Company
Kaiser Permanente Northwest
Kaiser Permanente is committed to helping shape the future of health care.
10001+ employees
H1B Sponsorship
Kaiser Permanente Northwest has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (3)
Funding
Current Stage
Late StageLeadership Team
Karen Miles
Chief Operating Officer
Wendy Watson
Chief Operating Officer
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