AT&T · 7 hours ago
Lead Network Technology Support
Dallas, Texas
Full-time
Onsite
Senior Level
$117K/yr - $196K/yr
5+ years expAT&T is a leading telecommunications company that connects the world through innovative communication technologies. The Lead Network Technology Support role focuses on ensuring the reliability and operations of advanced communication technologies, performing fault and lifecycle management, and providing technical support on a 24x7 basis.
CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
No H1B
Responsibilities
Receive work orders
Support changes to the Mobility Network PE (Provider Edge) and CE (Customer Edge) routers and its associated devices in MTSOs and Data Centers
Work involves daytime planning and scheduling
Work involves executing changes to Cisco and Juniper devices in maintenance windows during the night and daytime using CLI
Work involves upgrading OS/IOS of routers
Work involves migrating traffic from one infrastructure to another/one router to another
Work may include the use of automation tools (Python, Ansible, and GUI based applications) if available to assist with pre checks, post checks and execution
Work involves coordination with other organizations/teams: Service Assurance, Engineering, Advanced Network Technology Support (ANTS), and IPTRC (NOC/NRC)
Perform Moves, Adds, Changes and Disconnects to the Mobility network
Perform Programming and Scripting to support automation efforts
Perform automation functions through scripting and programming to bring efficiency to support and monitoring functions
Perform data analysis on platform and/or organizational metrics using industry standard analytics and data presentation tools
Qualification
Required
5-8 years' experience with Cisco IOS and/or Juniper OS
5-8 years' experience with IP Networking
5-8 years' experience with CLI (Command Line Interface) configuration
Cisco Certified Network Associate (CCNA) or Juniper Networks Certified Internet Associate (JNCIA) or equivalent certifications
May be required to work a third shift - Monday through Friday morning maintenance windows
Preferred
Bachelor's degree in Math, Science, Engineering, Computer Sciences or Operations
Python Programming
Ansible
YAML
Automation
Scripting
DriveNets
Whitebox
Cisco Certified Network Professional (CCNP)
Cisco Certified Internetwork Expert (CCIE)
Juniper Networks Certified Internet Specialist (JNCIS)
Juniper Networks Certified Internet Professional (JNCIP)
Juniper Networks Certified Internet Expert (JNCIE)
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Company
AT&T
AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.04BKey Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M
Leadership Team
Jeremy Legg
Chief Technology Officer
Pascal Desroches
Senior Executive Vice President and Chief Financial Officer
Recent News
24-7 Press Release Newswire
2026-01-24
Mobile World Live
2026-01-24
PCMag.com - Technology Product Reviews, News, Prices & Tips
2026-01-23
Company data provided by crunchbase