Law Office of Salesia Smith-Gordon, PA · 22 hours ago
Investigative Paralegal
The Law Office of Salesia Smith-Gordon is a respected personal injury litigation law firm seeking an experienced Investigative Paralegal to join their in-house team. The role involves managing bodily injury claims, conducting investigations, and ensuring effective communication with clients and medical entities.
Responsibilities
Effectively manage an inventory of Bodily Injury claims by keeping abreast of any/all changes /documentation from initial evaluation to final disposition
Consistently communicate with claimants, litigation paralegal, attorney, insureds, medical professionals, or witnesses, to compile information regarding accidents and resulting claim information
Unfailingly maintain monthly client claim case reviews
Persistently return all phone calls/contact inquiries to maintain high levels of customer service
Qualification
Required
Claims investigation, including scene visit, witness interviews, communication with clients, law enforcement, insurance representatives and medical personnel
Fact assembly to determine policy coverage, analyze legal liability, and damage evaluation
Knowledge of insurance coverage and policies
Communications with clients and medical entities
Data entry in firm's client management system
Ensure medical documentation is received and reviewed
Reading and proof reading with edit recommendations
Solid familiarity of medical terminology
Write demands and work towards claim resolution
Ensure claims payments are timely received
Negotiation of claims for case resolution
Proficient typing and computer skills. Effective knowledge and use of MS Office
Negotiation skills
Compassionate customer service skills
Efficient, effective task and goal-oriented skills
Vehicle for transportation
Preferred
Minimum of 3-years Bodily Injury claims law office or claims adjusting experience
Full understanding of Bodily Injury claims investigations and claims processing
Knowledge of mechanics of Bodily Injury, medical terminology, and settlement negotiations
Bilingual
Benefits
Parking space.
Health, Dental, and Vision Insurance.
Retirement Plan with matching up to legal limits.
Sick leave
Paid Vacation
Company
Law Office of Salesia Smith-Gordon, PA
The Law Office of Salesia V. Smith-Gordon, P.A. is a boutique personal injury litigation firm based in downtown West Palm Beach, Florida.