Helpdesk System Administrator jobs in United States
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Auria Space · 1 day ago

Helpdesk System Administrator

Auria Space is seeking a Helpdesk System Administrator to support the C2BMC program, which is crucial for missile defense operations. The role involves providing help desk support to customers by troubleshooting technical issues on Linux and Windows systems.

AerospaceSpace TravelTraining
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Growth Opportunities
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Configuring and managing Linux and Windows Operating systems, including:
Implementing operating system enhancements to improve reliability and performance
Installing software
Applying and enforcing security policies using Windows Group Policy and automation tools such as Ansible and PowerShell
Deploying and maintaining virtual machines in a complex, hyperconverged

Qualification

Linux administrationWindows administrationDoD 8140 certificationAnsiblePowerShellHelp desk supportTroubleshooting skillsAttention to detailCommunication

Required

A Bachelor's Degree in Computer Science, Computer Engineering, Information Technology, Management Information Systems, Engineering, Mathematics, Physics, or a related field from an accredited university is preferred, along with 2 years of experience; or a Master's degree in a related field with 1 years of relevant work experience; or 6 years of relevant work experience may be consideration as an alternative to a degree
Applicants must have a current, active DoD 8140 certification at IAT Level II or higher (such as Security+ CE, CCNA-Security, CySA+, CND, CISSP, CASP, etc.) at the time of application, which is required to start. The candidate is responsible for maintaining their DoD 8140 certification throughout the entire contract period
Applicants must have a current, active in-scope DoD-issued Top Secret security clearance at the time of application, which is required to start with the eligibility to be cleared at TS/SCI
Willingness to travel up to 10% for business needs
Experience with system administration on both Windows Server and Linux operating systems
Experience troubleshooting and resolving technical issues via phone, IM/Chat, and other collaborative methods
Familiarity with a scripting language, such as: PowerShell, Bash, or Python, and/or automation tools, such as Ansible
Attention to detail and excellent communication skills

Preferred

A current, active in-scope DoD-issued Top Secret/SCI security clearance at the time of application is highly preferred
Experience with a help desk ticketing system, such as ServiceNow, Remedy, or Atlassian JIRA, for recording details of work performed and tracking information for future reference
Ability to develop and follow documentation, including standard operating procedures (SOP) for complex technical solutions, using enterprise tools such as Atlassian Confluence
Experience supporting users on an enterprise-level system, demonstrating your ability to handle complex technical issues and deliver effective solutions
Experience designing, developing, and maintaining Ansible playbooks, roles, and modules
Prior experience with a hyperconverged on-premises cloud platform such as Nutanix or VMware

Benefits

Generous PTO package with yearly tenure increases
Flex time provides you with the flexibility needed
6 Company-Paid Holidays + 5 Float days to use when you wish per year
Up to 4% match on 401(k) employee contributions, employer and employee contributions immediately vested
Up to $5,250 per year on Education and Certification Assistance
Low-cost medical plans that include company-sponsored HSA
No-cost life insurance
Employee Assistance Program (EAP)
And much more!

Company

Auria Space

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Auria Space offers aerospace and defense engineering services.

Funding

Current Stage
Late Stage

Leadership Team

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Chris Hassett
Executive Vice President & General Manager - Commercial & Public Sector Business Unit
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Company data provided by crunchbase