Service Desk Intern jobs in United States
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Imagine IT, Inc. · 7 hours ago

Service Desk Intern

Imagine IT, Inc. is a company that values strong IT service fundamentals and is seeking a Service Desk Intern. The role is designed for someone eager to gain hands-on experience in IT operations and customer support while working alongside experienced professionals.

Cyber SecurityInformation Technology

Responsibilities

Answer incoming phone calls
Reset passwords
Document procedures and update internal knowledge resources

Qualification

Customer service mindsetBasic IT supportCommunication skillsOrganizational skillsInterest in technology

Required

Basic understanding of computer systems, software, and user accounts
Strong verbal and written communication skills
Customer service mindset with attention to detail
Ability to follow instructions and documented procedures
Organizational and time management skills
Ability to multitask in a fast-paced environment
Interest in technology and IT operations
Ability to pass a background check

Preferred

Prior customer service, administrative, or technical support experience is a plus—but not required

Company

Imagine IT, Inc.

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Imagine It, Inc.

Funding

Current Stage
Growth Stage

Leadership Team

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Richard Anderson
CEO
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Peter Durand
Chief Technology Officer
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Company data provided by crunchbase