Brown University Health · 3 hours ago
Training Specialist
Rhode Island, United States
Full-time
Onsite
Mid Level
$86K/yr - $142K/yr
3+ years expBrown University Health is seeking a Training Specialist to provide professional-level training to users of the electronic health record system and other applications. The role involves designing, delivering, and evaluating training programs, assessing employee skills, and consulting on project implementation related to technology training and process workflow.
EducationHealth CareMedicalUniversities
Hiring Manager
Marlene M.
Responsibilities
Designs, delivers and evaluates training programs in support of successful system implementation and optimization, utilizing methods that meet or exceed established training standards and that ensure activities, deliverables, and results are characterized by the following: Systematic, demonstrating that the prescribed sequence is logical; Systemic, ensuring the inclusion of processes that are critical for successful adoption and utilization; Reliable, such that the included components are documented in sufficient clarity and detail so as to be universally applied, minimizing variability of outcomes among users; Iterative, to facilitate the effective repetition of analysis, design, development, implementation, and evaluation multiple times during any project; and Empirical, to support ongoing data gathering throughout the process, enabling designers to formulate evidence-based system design decisions
In response to changes in policies, technologies and special needs as determined by project leadership, collaborates in assessing training needs to ensure planned training programs address identified needs of individuals and workgroups as well as organizational priorities and managerial performance requirements
Consults with managers and supervisors to diagnose and address system-related challenges and to plan and implement appropriate problem-solving interventions. Consults as needed with others responsible for implementation of agreed-upon solutions
Manages all administrative aspects of assigned educational programs directly or through administrative support personnel to include scheduling training locations; producing program announcements, handouts, follow-up communications and related collaterals; arranging for provision of audiovisual hardware and software; overseeing registration of participants; and preparing or overseeing preparation of all program documentation as needed
Selectively attends external workshops, professional association conferences and the like to research information, evaluate performance of external training consultants and materials being considered for purchase
Maintains or develops current professional skills in areas of expertise
May serve on job-related Brown University Health task forces, process improvement teams and committees
May represent Brown University Health in relationships with colleges/universities offering both degree and non-credit programs in technical disciplines and related fields
May supervise projects and activities of graduate student interns in technical training or management fields
Performs other duties as assigned
Qualification
Required
Bachelor's degree in computer science, education, business or related field is required
Technical knowledge and analytical ability to incorporate instructional technology effectively into educational programming, including self-instructional and computer-based training programs
The professional level of knowledge of the development, design requirements, administration, implementation and evaluation of adult educational programming related to technology implementation
Demonstrated aptitude in the abilities required for systems and workflow analysis, as evidenced by successful completion of the vendor-provided screening test and certification process, the ability to function and communicate effectively as a member of a project team, and the interpersonal skills to elicit and convey details of business and clinical operations and workflow processes to assure the optimal adoption and utilization of the electronic health record system
Strategic thinking to influence the planning and forecasting of the organization's technology training needs
Superior platform skills for effective training delivery
Demonstrated ability to design and effectively write documentation for technologically based and other workshop training experiences
Experience in working with electronic health record and/or other enterprise wide clinical or administrative health related technology platforms
Experience working in a health care setting and knowledge of the roles, processes and desired outcomes pertaining to healthcare delivery and clinical practice
At least three years of current, relevant experience in training and education consultation, preferably in a mid-to-large sized healthcare organization
Preferred
A master's degree is strongly preferred
HIM Certifications (strongly preferred)
Experience-based knowledge of advanced instructional theory and techniques; hands-on microcomputer use; and design and development of education materials is desirable
Experience in formal process improvement methodologies (e.g., Lean, Six Sigma, TQM, PDCA) desired
Company
Brown University Health
Brown University Health provides an integrated academic health system offering hospital services, outpatient care and clinical education.
10001+ employees
Funding
Current Stage
Late StageRecent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-17
Providence Business News
2026-01-14
Providence Business News
2025-12-30
Company data provided by crunchbase