Client Relationship Specialist - Arcadia, CA jobs in United States
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Charles Schwab · 7 hours ago

Client Relationship Specialist - Arcadia, CA

Charles Schwab is a financial services firm that is seeking a Client Relationship Specialist who will enhance the client experience in their local branch. This role emphasizes customer service and provides opportunities for professional growth in the financial services industry.

Financial Services

Responsibilities

Assist Client Relationship Manager and Branch Manager to deliver an unparalleled client experience
Support the operational success of the local Schwab branch
Engage with clients to expand knowledge and build a career in financial services

Qualification

Client/Customer ServiceMandarin/CantoneseFinancial Services ExperienceSeries 7 LicenseSeries 63/66 LicenseTactDiplomacyCross-enterprise RelationshipsBrokerage RegulationsNotaryCommunication SkillsTeamwork

Required

1+ years of Client/Customer Service experience
Fluency in Mandarin and/or Cantonese (verbal and written) to support the needs of a diverse client base

Preferred

Previous experience in Financial Services/Wealth Management and/or closely related industry
While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses
Ability to handle client needs with tact and diplomacy
Outstanding written and oral communication skills
Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
Ability to build and maintain good cross-enterprise working relationships
Basic understanding of brokerage regulations and rules that govern client accounts
May be asked to become a Notary

Benefits

Bonus or incentive opportunities

Company

Charles Schwab

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