Operations Analyst jobs in United States
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SK Enmove Americas Inc. · 20 hours ago

Operations Analyst

SK Enmove Americas Inc. is seeking an Operations Analyst primarily responsible for managing assigned customer accounts. The role involves processing and scheduling customer orders while ensuring excellent customer service and communication with various stakeholders.

Oil & Energy
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Ensure delivery of excellent customer service through timely and accurate processing orders, communication and coordination with other departments to resolve inquiries
Build and maintain customer loyalty by providing prompt friendly service
Review and input correct item numbers, quantity, price and any appropriate discounts
Checks customer accounts for credit and outstanding payments
Support the sales team in a variety of tasks as required
Maintain and update spreadsheets with a high degree of accuracy
Review daily/weekly for open orders and forecasts
Monitor in-transit, inbound, and outbound shipments to ensure timely delivery
Maintain accurate documentation and files copies of all orders documents
Bill and submit invoices in a timely manner
Review blend schedule and plan raw material delivery accordingly
Perform monthly closing process required by company
Additional duties as assigned

Qualification

Customer serviceLogistics experienceMicrosoft OfficeSAPBilingual proficiencyResolution skillsProactive mentalityValue CreationCommunication skillsTeam orientedAdaptabilityInterpersonal EffectivenessInitiative

Required

A bachelor's degree
0-2 years of experience in customer service and/or logistics environment
Excellent communication skills in English (written and verbal) and fluent Korean is preferred; bilingual proficiency preferred
Team oriented
Excellent communication and customer service skills
Excellent resolution skills
Ability to handle multiple projects simultaneously
High energy and performance level
Ability to handle fast-paced environment
Critical, time sensitive decision making that impact daily operations
Proactive mentality
Working knowledge of Microsoft Office, SAP – Excellent computer skills

Company

SK Enmove Americas Inc.

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SK Enmove Americas Inc., a subsidiary of SK Enmove Co., Ltd., is a base oil and lubricants supplier located in 11700 Katy Freeway, Suite 1200, Houston, Texas, United States.

Funding

Current Stage
Early Stage
Company data provided by crunchbase