Card Services Representative II jobs in United States
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Oregon State Credit Union · 10 hours ago

Card Services Representative II

Oregon State Credit Union is seeking a detail-oriented and service-driven Card Services Representative II to join our Card Services team. In this role, you’ll handle a variety of card-related tasks including fraud and dispute processing, ATM settlement, and card exception handling.

BankingFinanceFinancial Services

Responsibilities

Handle a variety of card-related tasks including fraud and dispute processing, ATM settlement, and card exception handling
Ensure accurate transactions, support audits, and deliver exceptional service to members and internal teams

Qualification

Card Services ExpertiseMicrosoft OfficeAnalytical SkillsOrganizational SkillsFraud InvestigationDispute ResolutionATM OperationsCard Processing SoftwareCommunication SkillsCollaboration SkillsAttention to DetailTime Management

Required

Experience with debit and credit card processing, dispute resolution, and fraud investigation
Familiarity with ATM operations, card settlement, and clearing processes
Proficiency in Microsoft Office (Excel, Outlook, Word), 10-key calculator, and card processing software (Corelation Keystone preferred)
Strong attention to detail and accuracy
Excellent time management and organizational skills
Ability to research and resolve complex card transaction issues
Excellent written and verbal communication skills
Ability to work effectively with internal teams, members, and vendors
Commitment to providing unsurpassed service and maintaining confidentiality
High school diploma or GED required
Completion of Card Fundamentals and Card Operations education classes within six months of hire
The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union

Preferred

One year of accounting coursework or equivalent work experience preferred

Benefits

Competitive wages, incentive bonuses, paid holidays and paid time off
100% credit-union-paid employee coverage for medical, vision, dental, life and disability insurance; dependent coverage also available
401k Plan with an amazingly generous credit union match!
Tax-saving Flexible Spending and Health Savings Plans
Premier membership perks, company clothing, wellness and recognition programs

Company

Oregon State Credit Union

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Oregon State Credit Union provides financial and online banking services.

Funding

Current Stage
Growth Stage

Leadership Team

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J. Derrick Peterson
Executive Vice President and Chief Financial Officer
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Kim Sather
Executive Vice President and CIO
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Company data provided by crunchbase