Everon · 9 hours ago
Commercial Service Tech I
Grand Rapids, MI
Full-time
Onsite
Mid Level
3+ years expEveron is committed to making a difference through its dedicated workforce. The Commercial Service Tech I role involves performing service calls, troubleshooting equipment, and providing high-quality customer support while ensuring efficient execution of technical tasks.
Business IntelligenceCommercialFacilities Support ServicesSecurity
Responsibilities
Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment
Must have an ability to proctor, coach, and teach others
Provides reliable, high quality customer support
Provides customer instruction on system operation and functionality
Performs system testing and signal verification
Maintains the necessary truck stock/inventory (equipment and tools)
Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks
Ensures the progress and completion of assigned tasks
Provides documentation of service and hours worked
Completes and submits all required task-related activities, productivity, and other documentation in a timely manner
Must have a strong work ethic
Must be detail-oriented
Must complete other projects, as assigned
Qualification
Required
Minimum of High School Diploma/Vocational Training
Must have three (3) or more years of experience
Must have a mastery knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom and access control systems
Must have a working knowledge to full understanding of local/national codes
Must have a mastery knowledge of test equipment, such as multimeters, battery analyzers and decibel meters
Must have a valid driver's license and be able to clear a drug screening
Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English
Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes
Requires 50% to 75% proficiency in Everon Commercial's Tier 1 product offerings
Must have an ability to proctor, coach, and teach others
Provides reliable, high quality customer support
Provides customer instruction on system operation and functionality
Performs system testing and signal verification
Maintains the necessary truck stock/inventory (equipment and tools)
Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks
Ensures the progress and completion of assigned tasks
Provides documentation of service and hours worked
Completes and submits all required task-related activities, productivity, and other documentation in a timely manner
Must have a strong work ethic
Must be detail-oriented
Must complete other projects, as assigned
The employee is occasionally exposed to extreme weather conditions, risk of electrical shock, and harsh work environments
While performing the duties of this job, the employee is regularly required to: Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear
Use vision abilities including: close, distance, peripheral, depth, and color
Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc
Lift, move, and hold up to approximately 50 lbs
Must be able to work a full-time, flexible schedule with 'on call availability' and must be able to travel on short notice
Must be able to drive a motor vehicle (day and evenings) for extended time periods
Company
Everon
Everon deploys and manages integrated security, fire, and life safety solutions.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Bresingham
Chief Executive Officer
Mark Foley
Chief Financial Officer
Recent News
2025-12-05
2025-09-17
2025-09-15
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