Duke University Health System · 19 hours ago
Patient Account Associate - HBC Non-Government - Remote - MUST RESIDE IN NC
United States
Full-time
Remote
Entry Level
2+ years expDuke University Health System is committed to compassionate care that changes the lives of patients and their families. They are seeking a Patient Account Associate to support the revenue cycle organization by managing patient revenue processes and ensuring accurate reimbursement.
Health CareMedical
Responsibilities
Record and generate variety of information pertaining to the patient revenue process
Fiscal Responsibility: Record or generate revenue by gathering and processing information that impacts the patient revenue process
Customer Service: Initiate and develop relationships with customers in order to gather and process information or resolve issues in order to receive accurate reimbursement and optimize internal and external customer satisfaction
Clerical Duties: Operate general office equipment. Generates letters, works on spreadsheets; enters and sorts data
Scope of Authority: Work independently and has the ability to make decisions relative to individual work activities
Qualification
Required
Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred
Two years of experience working in hospital access, physician office or billing and collections or an equivalent combination of relevant education and/or experience
Excellent communication skills, oral and written
Ability to analyze data, perform multiple tasks and work independently
Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers and supervisors
Must be able to understand and comply with policies and procedures
Company
Duke University Health System
World-class academic and health care system
10001+ employees
H1B Sponsorship
Duke University Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (30)
2023 (17)
2022 (24)
2021 (12)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Chernelle Jones
Special Events Coordinator for: Exec. Vice Pres. Health Affairs, CEO of DUHS, & Dean, School of Med.
Dan Bruno
Chief of Staff and Chief Operating Officer, Duke Health Technology Solutions
Recent News
The Philadelphia Inquirer
2025-11-27
2025-10-09
2025-10-02
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