Mountain America Credit Union · 11 hours ago
Senior Payroll Specialist - Tax and Garnishments
Mountain America Credit Union is seeking a Senior Payroll Specialist who is responsible for leading and executing complex payroll operations and ensuring compliance with regulations. This role serves as the primary point of contact for payroll-related matters and involves mentoring junior staff while optimizing payroll workflows.
BankingFinancial ServicesMortgage
Responsibilities
Serve as the primary resource for payroll team members, providing guidance and resolving escalated issues
Own and maintain payroll process documentation, SOPs, and training materials
Partners with Payroll Manager to train and mentor payroll staff, fostering skill development and knowledge sharing
Partner with HR, Legal, and external vendors to develop efficient payroll workflows and resolve complex issues
Work with analyst on special projects including system updates, integrations, upgrades, and new implementations
Identify opportunities for process optimization and automation within payroll operations
Support external audits (e.g., 401(k), workers’ compensation, financial audits) by providing accurate documentation and analysis
Oversee end-to-end bi-weekly payroll processing, ensuring accuracy, timeliness, and compliance
Set up and handle employer registrations for new state, SUI, and local jurisdictions
Accurately enter wage garnishments, child support orders, and tax levies within Workday and Safari
Maintain accurate records of all garnishment transactions and correspondence
Verify all garnishment payments, including amounts and deduction recipient information
Audit off-cycle manual checks and ensure proper documentation and controls
Reconcile bi-weekly and quarterly tax reports to ensure accurate payments and timely filings
Assist in the preparation and submission of annual tax documents and reports
Ensure adherence to internal payroll controls and regulatory requirements
Collaborate with the Payroll Manager on financial period close activities and resolution of outstanding payroll issues
Perform root cause analysis of payroll discrepancies and implement corrective procedure
Generate and review payroll reports for internal stakeholders, audits, and compliance purposes
Maintain current knowledge of payroll laws, taxation requirements, and industry best practices
Actively contribute to the continuous improvement of payroll systems and team capabilities
Qualification
Required
3+ years payroll experience in a multi-state environment
2+ years experience in payroll tax filing and garnishment processing
Bachelor's degree or equivalent experience
Proficiency with Microsoft Office tools, particularly Excel, Word and Outlook
Continues to acquire and develop working knowledge in tax filing and garnishment processing
Knowledge of the financial institution a plus
Problem solving skills
Evaluates and communicates unfamiliar and /or complex content in a clear manner
Collaborates with peers to deliver results and build organizational capacity
Strong contribution to team effectiveness
Develops multifunctional base level skills
Provides more detailed support to the team in documentation
Completes complex tasks in creative and effective ways
Provides updates as required by team and guides new hires
Applies intermediate level of subject matter knowledge to solve a variety of common business issues
Evaluates unique circumstances and assists in making recommendations
Develops solid understanding of applications within business environment
Works on problems / projects of moderately complex scope
Exercises independent judgment within defined practices and procedures to determine appropriate action
Ability to accurately handle large and complex data sets
Excellent judgment with analytical and problem-solving mindset
The professionalism to function in a highly confidential environment
Strong in-depth working knowledge of payroll principles, rules and regulations and demonstrated strong payroll technical skills in a variety of areas including, payroll processing, reporting, payroll taxes, garnishment, etc
Strong understanding of internal controls as it relates to payroll
Experience with local, state, and federal payroll and tax laws
Skill in handling workload fluctuations and multiple requests
Knowledge and mindset for automation and improvements to improve processes for scalability
Payroll procedures, reports and analysis
Preferred
Experience mentoring and training preferred
Experience with accounting preferred
Workday payroll software experience preferred
FPC (Fundamental Payroll Certification) or CPP (Certified Payroll Professional) is preferred
Company
Mountain America Credit Union
Mountain America Credit Union is a member-owned, full-service financial institution.
Funding
Current Stage
Late StageLeadership Team
Recent News
2026-01-06
2025-12-24
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