The Coca-Cola Company · 2 hours ago
Sr. Director - Dispensed Equipment Operations
The Coca-Cola Company is a global leader in the beverage industry, and they are seeking a Senior Director II of Dispensed Equipment Operations to lead their North America Operating Unit Equipment Operations team. This role focuses on enhancing serviceability and commercialization of equipment and software, managing a diverse team, and driving strategic initiatives that significantly impact the company's revenue.
Consumer GoodsFast-Moving Consumer GoodsFood and BeverageManufacturing
Responsibilities
Manage complexity and facilitate cross-network collaboration between groups (i.e., engineering, procurement, customer teams, operations and Global Equipment Platforms, FSOP) to align on priorities and deliver results; negotiate between teams to align on the strategic plans for execution
Lead a diverse team of people inclusive of Project Managers, Serviceability Experts, Technical Support Specialists, and Analysts in support of dispensed equipment performance management, operational execution, and dispensed innovation pipeline
Drive the commercialization of equipment, components, and software in collaboration with engineering teams, ensuring seamless integration and market readiness
Work with FSOP & GEP, to consult and influence the Dispensed Equipment Stages & Gates process, ensuring rigorous evaluation and strategic decision-making for equipment-related projects and influencing teams toward the right strategic priorities to drive growth for NAOU and our customers
Maintain relationships with key equipment manufacturers, in collaboration with Global Equipment Platform (GEP) center and FSOP around the globe to influence and drive alignment on priorities and cohesive plans for execution for NAOU
Take charge of high-level, impactful decisions across multiple functions to ensure resources are focused on an aligned agenda to deliver results
Influence across the network to direct and ensure the Global Equipment Platform (GEP) teams are focused on NAOU strategic priorities for both software and hardware needs to support our dispensed equipment fleet operations
Lead team responsible for service escalations and management of the performance of the CCFS fleet, supporting all customer accounts for NAOU
Lead initiatives to improve the lifecycle costs of equipment and components, focusing on efficiency and sustainability
Leverage external data & trends to envision the future direction and inform the innovation pipeline and long-term priorities for equipment initiatives
Support FSOP key customer meetings and pitches (Code 10, Code 5, stewardship) to bring equipment expertise and strategic support to the conversations
Qualification
Required
Bachelor's degree in related field
10+ years of related experience, preferably in equipment operations, service operations, and customer operations
Deep understanding of NAOU Foodservice business, profit model of both Company and Customer in driving business decisions
Demonstrated experience using customer-centric approach to solving dispensed equipment operations challenges
Demonstrated experience in leading cross-functional teams
Ability to lead and influence multiple stakeholders, delivering strategic initiatives across platforms, systems, and processes
Strong analytical skills and storytelling to support strategic direction and business actions
Communicate effectively across various levels of the organization, including senior leaders and key stakeholders
Influence and align the organization to adopt and implement strategic equipment initiatives
Extensive experience in project management and leading cross-functional teams
Benefits
A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Company
The Coca-Cola Company
The Coca-Cola Company is a soft drink manufacturer & distributor that makes a variety of soft drinks, including diet coke and regular coke.
Funding
Current Stage
Public CompanyTotal Funding
unknown1919-09-05IPO
Leadership Team
Recent News
2026-01-16
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