Wheel · 23 hours ago
Senior Implementation Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$145K/yr - $175K/yr
10+ years expWheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. The Senior Implementation Manager will own complex enterprise client launches from post-contract handoff through go-live, acting as a trusted advisor to clients and coordinating across internal teams.
Health CareInformation TechnologyMedicalmHealth
No H1B
Responsibilities
Own post-contract client implementations from Sales handoff through successful launch
Lead complex, cross-functional projects across planning, design, validation, and go-live
Build and manage detailed project plans, timelines, and risk mitigation strategies that adhere to contract
Serve as a consultative partner to clients and internal teams, translating program goals into scalable solutions
Lead weekly client status calls and manage executive-level stakeholder relationships
Act as the internal voice of the client, collaborating closely with Product, Engineering, Operations, and Sales
Proactively identify healthcare-specific requirements, risks, and dependencies
Create concise executive-level status updates highlighting progress, risks, and decisions
Manage the capture, review and approval project change management requests
Continuously identify and implement best practices to improve efficiency and scalability
Develop deep expertise in Wheel’s platform, services, and implementation approach
Qualification
Required
10+ years in implementation or project management, including 5+ years on enterprise initiatives
3+ years of experience in healthcare or healthcare technology
Proven executive presence with senior client stakeholders
Comfortable operating autonomously in fast-moving, ambiguous environments
Strong systems thinker with a process-oriented mindset
Exceptional communicator with the technical fluency to partner with engineering teams
Proficient with Jira, Salesforce, Confluence, and modern PM tools (PMP a plus)
Bachelor's degree required
Benefits
Medical, Dental and Vision
Ancillary: Life, Short and Long Term Disability
401K match
Flexible PTO
Parental Leave
Stock options
Additional programs and perks
Company
Wheel
wheel is a healthcare technology company that provides virtual care for patients.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$215.6MKey Investors
Lightspeed Venture PartnersCRV
2022-01-19Series C· $150M
2021-05-19Series B· $50M
2020-01-28Series A· $13.9M
Leadership Team
Michelle Davey
Founder, CEO
Griffin Mulcahey
Co-Founder, board member
Recent News
Morningstar.com
2026-01-11
2026-01-11
Company data provided by crunchbase