Red Thread · 7 hours ago
Sales Coordinator
Red Thread is a company focused on providing high levels of service to sales and customers. The Sales Coordinator is responsible for supporting sales initiatives, converting quotes to orders, tracking orders, and ensuring adherence to company policies and procedures.
Responsibilities
Completes processing of routine quotes
Converts and releases all orders in accordance with established department procedures
Processes vendor acknowledgments and follows up on inconsistencies and changes
Processes customer acknowledgments
Tracks and troubleshoots orders from inception through completion
Coordinates requests for delivery, service and installation with internal departments
Serves as primary customer contact for order status questions
Assists in the investigation and resolution of accounting issues
Monitors and manages Hedberg generated order management reports
Maintains accurate and standardized files
Assists in assembling and presenting bids and proposals as necessary
Fields Sales Rep’s phone calls as necessary
Completes special projects as assigned
Qualification
Required
Intermediate PC Skills: MS Word and Excel
Display solid interpersonal skills and work well in a team environment
Communicate clearly and professionally, both verbally and in writing
Detail oriented and organized
Ability to problem-solve independently
Ability to multi-task and clarify priorities
Preferred
BA/BS preferred, but not required
Two - five years in customer service or related furniture, architecture or sales experience preferred
Benefits
Medical
Dental
STD
LTD
Life/AD&D
401(k)
Paid time off
Paid holidays
Company
Red Thread
Red Thread delivers innovative environments that inspire people and organizations to excel wherever they work.