DoorDash · 9 hours ago
Senior Product Designer, Retention
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$124K/yr - $183K/yr
5+ years expDoorDash is a technology and logistics company on a mission to empower local economies. As a Senior Product Designer, you will design intuitive experiences that enhance customer retention and engagement, focusing on building long-term relationships with users and leveraging AI for personalized experiences.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Craft experiences that make DoorDash feel worth it every time, helping millions of occasional customers become regulars by reinforcing the value of delivery
Design delightful ways for people to save, with clear benefits, thoughtful rewards, and moments that feel genuinely satisfying and motivating
Work in scrappy, real-world problem spaces, figuring out what’s getting in the way and shipping improvements fast
Blend high-craft with real outcomes, raising the bar across everything customers see – communications to engagement programs – while leveraging AI to accelerate learning and impact
Partner closely with Product, Data Science, and Engineering to test ideas, learn quickly, and scale what works
Qualification
Required
You have 5+ years of experience and a portfolio that shows you can ship high-quality work, improve real customer journeys, and have a track record of leading new initiatives and achieving success in a team environment
You're motivated by high-impact customer problems and love turning ambiguity into clear bets, balancing craft, and outcomes
You think of yourself as a craftsperson focused on quality – you sweat over the lowest level of details and care about elevating the overall experience
You're a strong storyteller who can make complex problems feel simple, bringing stakeholders along with crisp narratives, clear rationale, and thoughtful tradeoffs
You're a first-principles problem solver who challenges assumptions, experiments with new approaches, and loves building experiences customers genuinely value
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off and paid sick leave in compliance with applicable laws
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Crain's New York Business
2026-01-24
2026-01-23
Company data provided by crunchbase