The Markens Group · 1 day ago
Accounts Receivable (AR) Administrator
Springfield,MA,US
Full-time
Onsite
Entry, Mid Level
2+ years expCanopy Management Group is an association management company servicing local and national clients, including professional societies and nonprofit organizations. The Accounts Receivable (AR) Administrator will manage invoicing, payment processing, accounts receivable tracking, and collections for multiple client associations, serving as a key point of contact for both internal teams and external stakeholders.
ConsultingMarketingWeb Design
Responsibilities
Prepare and issue accurate and timely invoices on behalf of client associations, ensuring invoices align with association policies and pricing structures
Maintain invoice schedules and recurring billing cycles based on various associations’ needs
Record and apply payments received via check, ACH, credit card, and online payment platforms
Reconcile payments to open invoices and resolve discrepancies promptly
Assist with month-end close activities related to accounts receivable
Maintain accurate accounts receivable records for multiple associations
Prepare AR summaries and reports for internal management and association boards as requested
Manage late-stage collections in accordance with association policies
Communicate professionally with members, sponsors, and vendors regarding outstanding balances
Escalate collection issues as appropriate while maintaining positive member relationships
Qualification
Required
2+ years of accounts receivable or general accounting experience
Experience in a small business, nonprofit, association, or membership-based organization
Demonstrated experience in a client-facing or stakeholder-facing financial role
Strong understanding of AR processes, including invoicing, payment application, and collections
Ability to manage multiple clients, deadlines, and priorities simultaneously
Proficiency with accounting systems and spreadsheets (e.g., QuickBooks, NetSuite, Sage, Excel, or similar)
Experience using CRM or Association Management Systems (AMS) to manage member, sponsor, or client records
Customer-service-oriented approach to financial support and communications
Strong written and verbal communication skills
Preferred
Experience working within an Association Management Company (AMC)
Experience using membership databases
Experience using QuickBooks Online
Experience invoicing for events, sponsorships, and membership programs
Knowledge of nonprofit accounting principles
Company
The Markens Group
The association industry is our industry. We know how to guide your vision and direct your resources toward effective ends.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Emily Leonczyk, MBA
COO and Executive Vice President
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