Collections Analyst jobs in United States
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GardaWorld · 18 hours ago

Collections Analyst

GardaWorld is a global leader in security solutions, committed to empowering its team members and providing career growth opportunities. As a Collections Analyst, you will be responsible for managing customer accounts, addressing billing discrepancies, and ensuring timely payments, all while contributing to the overall success of the team.

Physical SecurityRisk ManagementSecurity
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H1B Sponsor Likelynote

Responsibilities

Engage with Customers: Reach out to clients via phone and email, maintaining a professional and friendly demeanor while securing timely payments and addressing any concerns with precision
Investigate and Resolve Billing Errors: Dive deep into billing discrepancies, using your keen eye for detail to identify issues and quickly initiate corrective actions that get results
Drive Collection Success: Take charge of your assigned portfolio, proactively reducing past-due amounts and ensuring customers understand the importance of keeping their accounts current
Master Cash Application Troubleshooting: Spot cash application errors with ease and take swift action to correct them, ensuring accuracy and smooth financial operations
Navigate Chargebacks Like a Pro: Understand, investigate, and resolve chargeback deductions, ensuring our financials stay in top shape
Take Ownership of Projects: Tackle various duties and special projects with enthusiasm, continuously improving processes and contributing to the team's overall success
Be the Solutions Provider: Work collaboratively with customers and internal teams to not just resolve issues but offer valuable solutions, ensuring long-term satisfaction and success

Qualification

B2B Collections ExperienceAccounting DegreeERP SystemsMicrosoft Office SuiteCustomer Accounting PortalsOrganizationCustomer Service OrientationRelationship ManagementAttention to DetailProblem-SolvingCommunicationTime ManagementAdaptability

Required

Authorized to work in the United States
Able to pass an extensive screening process
Prior business-to-business collections experience OR a four-year business degree (accounting, finance, business administration, or related)

Preferred

Detail-oriented and highly organized
A proactive self-starter
Strong communication skills with colleagues, clients and other stakeholders
Ability to problem solve and create reasonable solutions
Comfortable working with various computer programs (ERP Systems, Microsoft Office Suite, Customer Accounting Portals)

Benefits

Medical, dental, and vision insurance plans
401(k) with employer matching contributions
Paid time off (PTO) policy
Paid holidays
Disability coverage
Life insurance options

Company

GardaWorld

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Garda World Security Corporation provides security solutions, cash logistics, and risk consulting services.

H1B Sponsorship

GardaWorld has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2022 (2)

Funding

Current Stage
Late Stage
Total Funding
$2.6B
2025-11-05Debt Financing· $650M
2024-10-29Debt Financing· $1B
2024-07-22Debt Financing· $550M

Leadership Team

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Stephan Cretier
Chairman, Founder, President and Chief Executive Officer
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Company data provided by crunchbase