Indigo · 1 day ago
Lv2 Field Engineer. Denver, USA
Denver, CO
Full-time
Onsite
New Grad, Entry LevelIndigo is a leader in the telecoms industry, offering endless opportunities for personal and professional growth. The Lv2 Field Engineer will be responsible for providing technical support, installation, and troubleshooting of telecommunication networks while ensuring adherence to safety and quality standards.
Big DataData CenterTelecommunications
Responsibilities
Ability to provide 24 x 7 support as part of a technical escalation rota
Installation, Cabling, and Wiring Services
Furnish ground equipment and associated framework, per applicable grounding standards, as requested by the customer
Furnish and run cables including Power cables to fuse panel and fuse position, Fibre/ethernet cables to the bay, panel, and jack position and Console cables to data-communications network (“DCN”) network router
Clean and inspect all fibers
Label equipment and cables with aisle, shelf, and unit designations
Perform Smart Hands support on network and server hardware including:
Connecting test sets or test router to equipment
Taking light levels
Providing planned maintenance or circuit migration support
Troubleshooting hardware problems on any device
Racking and de-racking of any device installed
Power cycling a router, server, switch and soft-booting a server
POP housekeeping Services
Quality inspections on final work performed at each network site
Supervise other third party subcontractors working at POPs. (Point of Presence)
Additional Services such as cage or rack builds, copper or multimode fibre installs, circuit migrations and audits etc
Additional Services may include but not limited to:
Cage builds and equipment installation
Rack builds, racking and stacking of equipment
Cabling and labelling according to cabling diagrams
Copper cabling installation and testing
Multimode fibre optic cable installation and testing
Single mode fibre optic cable installation and testing
Qualification
Required
Ability to provide 24 x 7 support as part of a technical escalation rota
Installation, Cabling, and Wiring Services
Furnish ground equipment and associated framework, per applicable grounding standards, as requested by the customer
Furnish and run cables including Power cables to fuse panel and fuse position, Fibre/ethernet cables to the bay, panel, and jack position and Console cables to data-communications network (“DCN”) network router
Clean and inspect all fibers
Label equipment and cables with aisle, shelf, and unit designations
Perform Smart Hands support on network and server hardware including connecting test sets or test router to equipment
Taking light levels
Providing planned maintenance or circuit migration support
Troubleshooting hardware problems on any device
Racking and de-racking of any device installed
Power cycling a router, server, switch and soft-booting a server
POP housekeeping Services
Quality inspections on final work performed at each network site
Supervise other third party subcontractors working at POPs. (Point of Presence)
Cage builds and equipment installation
Rack builds, racking and stacking of equipment
Cabling and labelling according to cabling diagrams
Copper cabling installation and testing
Multimode fibre optic cable installation and testing
Single mode fibre optic cable installation and testing
Full US Driving Licence
Racking and Stacking Experience is a must as is Transmission experience
Hands-on experience required to design, implement, and optimize telecommunication networks
Manual Handling
Proven experience with Fibre Optic cabling and working in Data Centre as well as customer premises environments
Ability to troubleshoot faults using various test equipment such as LSPM
Knowledge of Cisco/Juniper CPE devices with experience in providing a remote console connection and troubleshooting
Experience is installing, labelling, testing and cleaning Fibre optic cable
Must be PC literate, especially Microsoft Office suite including Microsoft Excel
Demonstrate a flexible approach to the role, with the ability to adapt and react to business needs
Demonstrable “hands on” experience including I&C activity, test equipment, network build, etc
Safety, Health & Environmental and Quality knowledge
As a minimum an entry level understanding of OSP and IP
Benefits
Inclusive culture that values diversity, integrity, and merit
Endless opportunities for personal and professional growth
Commitment to sustainability and innovation
‘Investors in People’ Gold Award
Company
Indigo
Indigo engineers a digital future by designing, deploying, and supporting digital infrastructure for network owners and operators.
Founded in 2009
201-500 employees
H1B Sponsorship
Indigo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
unknown2018-11-01Acquired
Recent News
2025-09-19
Company data provided by crunchbase