Aventiv Technologies · 22 hours ago
Onsite admin II-monitoring
Mckinney, Texas, United States
Full-time
Onsite
New Grad, Entry Level
$20.90/hr - $23.82/hr
0+ years expAventiv Technologies is a company focused on providing specialized services to customers as outlined in their contracts. The Onsite Admin II - Monitoring role is responsible for monitoring equipment installation and service, managing client communication, and ensuring the proper functioning of monitoring devices.
Information TechnologyMedia and EntertainmentSoftware
Responsibilities
Responsible for providing services to specific customers as outlined in the customer contract for services
Monitors equipment installation/service/removal as well as client communication to maintain services
Install, service, remove monitoring devices within the timeframe outlined in the contract for services
Provide all additional services as outlined in the contract for services that may include:
Maintain product inventory, clean and sanitize monitoring equipment
Enter all essential data for monitoring purposes in each proprietary databases
Income evaluation for placement on sliding fee scale
Fee collections
Management and daily distribution of fee collection reports
Daily distribution of client violation reports
Daily oversite of monitoring equipment performance
Court Testimony
Management of violation reporting protocols
Customer training
Contractor training
Client training on use of equipment, care and charging instructions through an orientation
Contractor scheduling
Shipping and receiving devices as needed to remote locations
Police reports for unreturned monitoring equipment
Weekly data entry into Sales Force
Maintain a positive professional relationship with all involved agency staff
Maintain a professional relationship with all clients specifically providing the required services as outlined in the agency contract for services
Maintain a professional relationship with all staff and contracted labor
Perform other related duties as assigned
Qualification
Required
High School education or equivalent
0-2 years related experience
Solid organizational and time-management skills
Strong communications skills
Strong interpersonal skills and an attention to detail
Comply with all company policy and procedures
Understanding of Microsoft Office
Prompt and punctual regular attendance to office schedule
Benefits
$255 to purchase company equipment (keyboard, monitor, headset, etc.
Health Insurance
401(k)
Disability
Life Insurance
Paid Time Off
Voluntary Benefits
Company
Aventiv Technologies
Aventiv is a diversified technology company that provides innovative solutions to customers in the corrections and government sectors.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-03-28Debt Financing
Leadership Team
Stephanie Anderson
CHRO
Recent News
Company data provided by crunchbase