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Riverside Healthcare · 9 hours ago

OPERATIONS DIRECTOR PRIMARY CARE

KANKAKEE, IL, US

Full-time

Onsite

Director/Executive

7+ years exp

Riverside Healthcare is seeking an Operations Director for their primary care service line. The Director will be responsible for the strategy, delivery, and growth of the service line, managing human resources, and ensuring compliance with regulatory standards while promoting operational efficiencies.

Health CareHospitalHospitality

Responsibilities

Builds key relationships with all significant contacts including practice providers and service line and dyad leaders working closely in a matrix environment that includes hospital leadership, finance and corporate entities

Demonstrates visibility and builds trust among team members seeking opportunities to reward and recognize staff and empowering staff to share in decisions that affect their practice

Ensure compliance with rules and guidelines related to all regulatory agencies and accrediting organizations including but not limited to DNV and ISO 9001 compliance

Establishes service line goals based upon organization's strategic goals and objectives, develops department and practice level goals, work priorities, and workflow efficiencies

Identifies opportunities to improve performance, analyzes work processes and removes inefficiencies to reduce re-work and wasted materials/resources in order to provide a positive customer experience and efficient work environment

Identify research and implement new clinical programs and services

Manages and develops human resources consistent with organizational values, guidelines, and regulatory agencies providing and receiving constructive feedback with team and evaluating performance and competency to perform job duties within prescribed timeframes

Manages the fiscal resources of the service line in a manner that is financially responsible and consistent with the overall goals of the organization as demonstrated by efficiently managing resources, labor, services, supplies and materials, and space

Performs other duties as assigned

Promotes information technology efficiencies demonstrating an understanding of relevant applications used in area of responsibility, examines work processes to identify what can be more effective through technology, uses technology to increase productivity and ensures personal and staff proficiency in use of technology

Qualification

Clinical operations managementBusiness developmentStrategic planningRegulatory compliance knowledgeData analysisHuman resources managementTeam buildingTechnology proficiencyCommunication skillsProblem-solving