Purple · 16 hours ago
Inside Sales Representative - Lehi, UT (Hybrid)
Lehi, UT
Full-time
Hybrid
Entry Level
$16/hr - $19/hr
1+ years expPurple is a digitally-native vertical brand focused on innovative comfort solutions. The Inside Sales Representative is responsible for driving sales and ensuring exceptional customer experiences through consultative sales approaches on inbound and outbound channels.
FurnitureHome DecorManufacturingRetail
Responsibilities
Drive incremental sales through inbound (and some outbound) channels
Engage with customer inquiries via phone, chat, and other communication channels
Build excitement and brand value by applying our Sales Methodology framework
Ability to walk customers up the buying ladder and provide an optimal Purple experience
Provide detailed notes and documentation for each customer interaction
Maintain acceptable sales KPI’s (Sales/Hr, Avg. Order Value, Engagements, CSAT, and Discount Rates)
Maintains acceptable schedule adherence and productivity levels
Meet all other individual performance metrics
Maintain in-depth, detailed, current knowledge of all products, prices, promotions, and warranty/returns/refunds policies and procedures
Attend (in-office and remote) trainings, team meetings, and individual coaching sessions as needed
Qualification
Required
High School Diploma or GED (some college preferred)
One to two years of sales experience (Contact Center experience a plus)
Experience with sales CRM's, order processing systems, and customer engagement tools
Knowledge of mattress/sleep products industry helpful
Top-notch sales skills with familiarity in various sales methodologies
Strong work ethic and mental fortitude
Ability to thrive in a fast-paced, high-energy, competitive environment
Excellent verbal and written communication skills
Superior computer literacy, typing, and multi-tasking skills
Remote work experience helpful
Benefits
Medical, Dental, Vision
401(k) Match
Paid Time Off
Earn a Mattress
Purple Swag
Amazing Purple Products
Company
Purple
Purple is a Utah-based mattress company that also produces pillows, seat cushion, and platform bases.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$62.98MKey Investors
Holland Capital
2023-02-08Post Ipo Equity· $61M
2021-01-05Post Ipo Equity
2016-10-13Equity Crowdfunding· $1.98M
Leadership Team
Todd Vogensen
Chief Financial Officer
Eric Haynor
COO
Recent News
2025-11-04
2025-10-30
2025-07-29
Company data provided by crunchbase