Blarney Castle Oil Co. · 22 hours ago
Customer Sales Representative
US-MI-Cheboygan
Full-time
Onsite
New Grad, Entry LevelBlarney Castle Oil Co. is a family-owned business and the largest petroleum distributor in the Midwest, seeking a Customer Sales Representative. This role focuses on delivering exceptional customer service and identifying sales opportunities to grow the wholesale business while processing customer orders accurately and promptly.
Retail
Responsibilities
Be the forward-facing representative of Blarney Castle Oil Co., to create a welcoming, helpful and professional customer experience throughout every interaction
Actively engage with both new and returning customers to understand their needs and offer products or services that will help drive sales and overall customer satisfaction
Identify and act on opportunities to generate new business, including but not limited to, reaching out to passive or prospective customers, follow up on leads, and promote offers available
Upsell and cross-sell products and services by recommending upgrades, add-ons, or services that will enhance the customer’s usage or preferences
Promptly respond to inquiries via phone, email, or in-person while maintaining a solution-oriented, and positive attitude
Maintain accurate records of customer interactions, service details, and sales opportunities
Monitor customer accounts to identify patterns in usage and propose services or products that will drive value to the company
Stay current on product offers, promotions, surrounding competition’s services, to ensure delivery of relevant information to new and existing customers
Accurately review and record orders received via telephone, fax, or in-person and follows up promptly with customers
Keeps an open line of communication with Dispatch to communicate order details
Processes new account information received by telephone
Enters customer data in the database, ensuring that information is complete and accurate
Provides general company and procedure information to new customers
Assists with department projects as needed
Entry level projects may include the following: Serving as Receptionist for the assigned office
UG tank testing, protection certification, lease fees, LARA reports, and record keeping
Ignite billing, inventory logging, pricing inventory, and corrections
Qualification
Required
High school diploma or GED is required
Previous office experience is necessary
Excellent communication skills
A customer-first mindset with a passion for helping others
Proven ability to meet sales goals and work independently
Comfortable use of Office Suite, with a basic understanding of Excel
Positive attitude, flexibility, and problem-solving ability
Attention to detail, accompanied by accurate data entry skills are also necessary
Benefits
Medical & Prescription plan coverages
FSA/HSA
Dental
Vision
Short Term Disability
Life Insurances
Hospitalization
Accident and Critical Illness
PTO
Tuition Assistance Programs
Employee Assistance Plan
Identity Theft Protection
Home Heating Discounts
Company
Blarney Castle Oil Co.
Blarney Castle Oil Co is a petroleum and propane distribution company that owns and operates over 130 convenience stores and 10 branch offices in Michigan.
Founded in 1933
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase