GPO Federal Credit Union · 1 day ago
Home Lending Specialist
New Hartford,NY,US
Full-time
Onsite
New Grad, Entry Level
0+ years expGPO Federal Credit Union is dedicated to excellence in service for employees, members, and the community. The Home Lending Specialist is responsible for processing home equity loans, managing loan pipelines, and providing exceptional member service throughout the loan process.
BankingFinancial ServicesNon Profit
Responsibilities
Pro-actively keep members fully aware of their loan process. Excellent member service and regular member communication is essential
Thoroughly manage the pipeline of all active, open loans. This includes reviewing and updating the status of open loans each week. Also, following up with the proper parties to assure timely closings. If additional information is needed the Home Lending Specialist will be responsible for contacting the member or other parties as applicable
Prepare loan closing documents for member signing and recording with the county clerk. Coordinate loan closings with all applicable parties. Book loans on our core system as closed
Keep department procedures updated as changes occur
Follow-up with members on requests for pay-offs, questions regarding current mortgages/home equity payments, interest rates, insurance, payments etc
Maintain effective, professional working relationships with member service representatives, attorneys, title companies, real estate agents, lenders, etc
Service loan items such as home equity intro rate changes, home equity draw reviews, hazard and flood insurance follow ups, delinquent tax bills and file reviews as needed
Backup mortgage processor to prepare mortgage disclosures, follow up with proper parties on mortgage files, and work with members, realtors and attorneys as needed for mortgage loans
Provide outstanding levels of support to branch staff as needed relating to new loans and the servicing of already booked loans
Cross train within the department to support all areas
Stay up to date on regulatory guidelines, as well as Credit Union policies and procedures as they relate to Real Estate Lending
Keep all assigned general accounts current and in balance
Perform system maintenance as needed, such as payment adjustments
Other duties as assigned
Qualification
Required
Six months of similar or related experience
A high school diploma or GED
MLO-certified
Notary Public
Excellent communication skills
Proficient in the use of computers, various software programs and calculators
Company
GPO Federal Credit Union
GPO Federal Credit Union offers banking and financial services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie M. Covington
Chief Executive Officer
Recent News
Central New York Business Journal
2025-01-17
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