SGS Consulting · 5 hours ago
Epic Analyst
SGS Consulting is seeking a Mid-Level Epic Analyst to support ongoing Epic application operations and implementation initiatives for their healthcare client. The analyst will focus on system maintenance, incident resolution, and service request fulfillment while collaborating with senior analysts on new Epic build and implementation work.
Responsibilities
Provide production support for Epic applications, including maintenance, incident, and service request management
Perform Epic build, configuration, and optimization within the supported module
Analyze, troubleshoot, and resolve application issues to ensure system stability and performance
Collaborate with senior Epic analysts and full-time staff supporting new Epic implementations or enhancements
Participate in system testing, validation, and documentation activities
Work with clinical, operational, and IT stakeholders to gather requirements and deliver effective solutions
Ensure compliance with Epic standards, change management processes, and organizational policies
Qualification
Required
Epic Certification or Accreditation in the supported Epic module (required)
2–5 years of hands-on Epic build experience within the supported module
Proven experience supporting Epic in a production environment
Strong analytical, problem-solving, and troubleshooting abilities
Effective communication skills with both technical and non-technical stakeholders
Preferred
Experience supporting Epic implementations, upgrades, or large-scale enhancements
Familiarity with healthcare workflows (clinical, revenue cycle, or operational)
Experience working with ITSM/ticketing systems
Company
SGS Consulting
SGS Consulting is a client-centric organization that offers workplace and payroll solutions.
Funding
Current Stage
Late StageCompany data provided by crunchbase