Columbia Machine, Inc. · 21 hours ago
Project Manager - Palletizer Division
Vancouver, WA
Full-time
Onsite
Entry, Mid Level
2+ years expColumbia Machine, Inc. is a leading manufacturer of concrete products equipment and palletizing solutions. The Project Manager for the Palletizer Division will manage sales milestones, oversee the after-sale process, and ensure that customer needs are met through effective project management and communication.
IndustrialMachinery ManufacturingManufacturingRobotics
No H1B
Responsibilities
Manages the after sale process
Documents the order details such as terms, purchase order, and sales order information into Infor
Prepares and distributes the order acknowledgement information to impacted departments to update the production schedule
Processes the Engineering Change Orders based on customer requests and confirms completion prior to assembly
Provides status updates and communicates changes during the weekly Palletizer Master Schedule meeting and ensure project milestone dates are current in the CRM
Observes project status daily on the assembly floor to ensure that project milestones are met
Manage projects including buyout content and may include some job site supervision
Prepares sales documentation
Utilizes knowledge of palletizing and systems related equipment and sales information to develop customer solutions
Prepares accurate sales orders, supply agreements and assists with quotes using project checklists to ensure quality
Designs equipment layouts and provides technical advice for system applications; sends drawings to customer for approval
Services customer accounts
Serves as the Ultimate Customer Advocate by ensuring that unresolved issues are visible and resolved in a timely manner
Maintains and expands our relationship with major accounts; may include up to 10% travel to support sales and service efforts at times
Facilitates the Factory Acceptance Test
Arranges for delivery of test product from the customer prior to the FAT visit
Coordinates customer visit schedule and hosts customer representatives for onsite visit
Explains equipment operability, features, and answers questions during the testing
Includes vendor interfacing at vendors site when required
Utilizes CRM to manage customer relationships
Maintains accurate and up to date customer data and opportunities; actively collects and adds market information to CRM
Analyzes future applicability of complaint resolution information
Maintains target margin
Formally evaluates gross margins prior to sending quote for change orders to customer
Improves profit margins by leading efforts to standardize equipment designs necessary to minimize engineering hours required to release equipment to manufacturing
Maximizes the probability of success within each phase of projects (engineering, production, and installation) by quoting existing solutions when possible
Recommends changes in products & services
Evaluates project results, customer feedback and competitive developments from the field and communicated research and development opportunities to the Palletizer team
Collaborates with peers to develop customized solutions based on customer requests
Supports internal and external customer service
Understands and documents internal and external customer needs and expectations
Communicates to appropriate team(s) when an expectation will not be met
Contributes to continuous improvement effort
Documents processes and procedures, eliminates non-value added activities, and participates in cross functional CI teams
Maintains professional and technical knowledge
Establishes personal networks, participates in professional societies, attends professional workshops and reviews publications
Contributes to team effort
Willing to attempt new assignments or fill in for others as needed; accomplishes other duties as assigned
Qualification
Required
Intermediate Microsoft Office (Word, Excel, PPT, Outlook)
AutoCAD, HyCAD, Inventor, Pro-E
CRM (Customer Relationship Management) system
Advanced Organizational skills
Advanced Interpersonal Communication skills
Advanced Problem Solving skills
Intermediate Analytical skills
Intermediate Project/Process Management skills
Intermediate Clerical/Secretarial skills
Intermediate Computer/Technical skills
Intermediate Written and Oral Communication skills
Strong technical aptitude and the ability to deal with abstract and concrete variables with a high attention to detail
Able to demonstrate mechanical aptitude and application understanding
Experience with analyzing job results and planning workflow
Experience with maintaining production schedules, on multiple and simultaneous projects
Preferred
Bachelors Degree preferred
2 years of manufacturing and or industry experience desired
Demo 3D a plus
Benefits
Medical
Dental
Vision
Paid time off
401K
Tuition reimbursement
Prescription drug
Life insurance
Flexible spending accounts
Short and long term disability
Incentive compensation
Paid holidays
Company
Columbia Machine, Inc.
Columbia is a worldwide leader in the design, manufacturing and support of equipment for a variety of industries, with customers in over 100 countries around the world.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Rick Goode
Chairman and CEO
Gina Walker
Chief Financial Officer
Recent News
2025-05-17
2025-02-17
2025-02-17
Company data provided by crunchbase