Greene Resources · 21 hours ago
Data Collection Interviewer
Raleigh, NC
Full-time
Hybrid
Entry Level
$19/hr - $19/hr
1+ years expGreene Resources is seeking a Data Collection Interviewer to join a growing and dynamic team. The role involves contacting medical providers to collect data, performing data entry tasks, and maintaining positive relationships with supervisors and co-workers.
ConsultingHuman Resources
Responsibilities
Contact medical providers via telephone to collect medical record-based data
Perform data entry tasks in a fast-paced, goal-oriented production environment
Navigate an electronic case management system while on the telephone
Identify points of contact for medical providers and clearly communicate the importance of project participation
Send and confirm patient authorization forms before collecting data
Conduct all data collection tasks according to approved research protocols
Identify and communicate barriers to achieving goals with appropriate supervisors and try to apply new solutions to gain cooperation
Review and process a high volume of records efficiently and effectively
Establish and maintain positive working relationships with supervisors and co-workers
Qualification
Required
1 to 2 years of customer service experience or an equivalent combination of related education, training, and experience, is required
Proven telephone etiquette and communication skills
Ability to interact comfortably and professionally with a variety of people, including on the telephone. Employees must have the ability to maintain a consistent level of professionalism in all areas of employment
Ability to engage and persuade stakeholders successfully on the telephone
Excellent computer skills and experience maneuvering between multiple programs/systems
Excellent interpersonal, problem-solving, and critical thinking skills
Strong attention to detail
Effective time management and the ability to work independently as required
Commitment to ongoing learning and development, including participation in additional, on-site trainings after the initial project training when required
Preferred
Experience working in a professional office environment is strongly preferred
Benefits
Comprehensive medical, dental, and vision insurance plans
Employee Assistance Plan that provides support, including up to 3 counseling sessions per year per topic, assistance finding resources for daily life needs, legal & financial consultations, additional online resources, and discounts on products & services
PTO accrual after 680 hours worked
Fully paid training
Opportunities for career advancement, including performance-based benefits of pay increases & remote work potential
Convenient location in RTP, close to I-85, I-40, 540 and the Durham Freeway
1.2 miles of outdoor exercise/walking space near company campus
Access to on-site dining amenities
Brand new state-of-the-art training and workstation areas
Company
Greene Resources
Greene Resources is a staffing and recruiting company that offers talent management and recruiting services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Cherie Marshall
Chief Operating Officer
Amanda Powell
Workforce Solutions Partner
Company data provided by crunchbase