JETSET Pilates® · 23 hours ago
General Manager
Northbrook, IL
Full-time
Onsite
Director/ExecutiveJETSET Pilates® is seeking a General Manager who is committed to the growth and development of their team. The role involves managing studio operations, ensuring exceptional customer service, and driving performance metrics while also instructing classes.
FitnessWellness
Hiring Manager
Mariana Arana, M.S.
Responsibilities
Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures
Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards
Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll
Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals
Ensure all client inquiries, issues, and concerns receive a positive and timely response
Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners
Create, monitor, and maintain class and staff schedules
Maintain inventory for supplies, retail, and beverages as needed
Plan and host team meetings and social events
Oversee hiring of instructors and studio leads and ensure career growth
Drive studio performance on metrics like number of classes, utilization, first visits, and memberships
Qualification
Required
Commitment to the growth and development of the team
Passion for sharing the brand and workout with others
Strong leadership skills
Ability to cultivate relationships within the studio
Role modeling qualities and attributes of an exceptional instructor
Undergo the JETSET Pilates training program
Instruct an average of 8 classes per week
Be in the studio during class times for a minimum of 25 classes each week
Accountability for all aspects of studio performance, growth, and people management
Ability to manage day-to-day operations of the studio
Implement company-wide strategies, policies, and procedures
Deliver positive customer service and a fitness experience consistent with JETSET Pilates service standards
Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll
Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals
Ensure all client inquiries, issues, and concerns receive a positive and timely response
Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners
Create, monitor, and maintain class and staff schedules
Maintain inventory for supplies, retail, and beverages as needed
Plan and host team meetings and social events
Oversee hiring of instructors and studio leads and ensure career growth
Drive studio performance on metrics like number of classes, utilization, first visits, and memberships
Company
JETSET Pilates®
JETSET Pilates delivers a streamlined, effective way to strengthen your body, elevate your mindset, and connect with a strong community.
Founded in 2010
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
Purchase Capita
2025-02-12Series Unknown
Leadership Team
Tamara Galinsky
Brand President and Founder
Recent News
2026-01-07
Company data provided by crunchbase