Food Impact Partners · 4 days ago
Key Account Director
Food Impact Partners is a company focused on commercializing natural food colors through precision fermentation. They are seeking a Key Account Director to manage strategic customer relationships during a critical commercialization phase, ensuring customer momentum and engagement.
Responsibilities
Own and lead strategic accounts end-to-end, from early engagement through commercialization and ongoing supply
Build and maintain strong relationships with existing and prospective customers to drive growth and retention
Serve as the primary engagement lead for assigned accounts, leading customer calls, visits, and workshops
Define and execute customer engagement strategies aligned with market and customer needs
Maintain proactive, responsive, and high-quality communication to ensure strong customer experience and retention
Keep leadership appropriately informed
Develop deep organizational knowledge of customers, competitors, and relevant market dynamics
Work cross-functionally and mobilise internal functions as required, including working closely with the Applications Lab to drive technical success and resolve application challenges
Contribute to the ongoing development of commercial processes, tools, and go-to-market best practices
Qualification
Required
10–15 years' experience managing accounts within the B2B food ingredient industry
Demonstrated success in managing large, complex B2B accounts and driving business growth
Excellent communication, negotiation, and presentation skills, with the ability to build and maintain strong relationships with C-suite executives and key decision-makers
Ability to work independently in a remote environment, with excellent time management and organizational skills
A results-oriented mindset with a focus on achieving revenue targets and customer satisfaction