Manager, Client Strategy & Development jobs in United States
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Statara Solutions · 19 hours ago

Manager, Client Strategy & Development

Statara Solutions is seeking a Manager for Client Strategy & Development who will be responsible for execution excellence and day-to-day client success within assigned accounts. This role includes managing client interactions, coordinating cross-functional teams, and ensuring delivery quality and client satisfaction.

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Responsibilities

Own assigned client pods end-to-end, serving as the primary owner of execution, delivery quality, and day-to-day client experience
Serve as the primary operational point of contact for assigned clients
Manage day-to-day client interactions, ensuring clear communication, expectation-setting, and follow-through
Support client discovery efforts by gathering requirements, synthesizing insights, and contributing to strategic recommendations
Monitor account health indicators, proactively addressing risks, blockers, or delivery issues
Engage the Director as a senior escalation point for complex risks, strategic tradeoffs, or high-impact opportunities, providing context and recommendations
Apply experience working with trade associations, advocacy organizations, or membership-based clients in policy- or issue-driven environments
Focus on quarterly execution, near-term delivery, and day-to-day performance
Ensure consistency, reliability, and quality across all assigned client work
Own and execute quarterly account plans and near-term delivery priorities for assigned client pods, aligned with multi-quarter strategy set at the portfolio level
Act as the operational lead for assigned pods, balancing client needs, delivery capacity, and execution quality within defined guardrails
Coordinate cross-functional teams to ensure timely, accurate, and high-quality delivery of client initiatives
Own project timelines, deliverables, and execution metrics for assigned workstreams
Model and reinforce pod workflows, standards, and best practices
Translate client objectives into actionable tasks, reporting, and outputs across Data, Insights, and Activation
Independently identify expansion opportunities within assigned accounts and partner with the Director on qualification, prioritization, and commercial decision-making
Prepare materials for renewals, upsell, or cross-sell, including proposals, scopes, and presentations
Execute approved expansion initiatives and new scopes once commercial decisions are finalized
Contribute to case studies, performance summaries, and client success stories

Qualification

Microsoft OfficeClient managementTechnical writingData analysisProject managementIssue resolutionCommunication skillsAttention to detail

Required

Strong proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint)
Excellent communication skills with the ability to manage multiple client-facing projects simultaneously
Attention to detail and the ability to troubleshoot and resolve issues quickly
Strong technical writing skills, including the ability to present key concepts and conclusions clearly to clients
Client management strength, including the ability to establish trust, maintain high satisfaction, and serve as the primary day-to-day contact
Demonstrated ability to independently manage client pods with minimal supervision
Consistently delivers high‑quality, on-time work across multiple accounts
Ability to implement account strategies that support renewal and growth objectives (without direct revenue responsibility)
Skilled in assessing account health, identifying risks early, and surfacing opportunities proactively
Effective at keeping internal teams and clients aligned through concise, proactive communication
Adept at navigating challenges and maintaining smooth account operations through quick issue resolution
Experience creating automated reporting to inform clients on KPIs for outreach and campaign programs
Experience troubleshooting and adjusting work based on feedback

Preferred

Experience working directly with voter files
Understanding of voting processes and political district boundaries
Experience manipulating and analyzing large datasets (voter file, census, commercial, proprietary client data, and other public datasets)
Familiarity with U.S. Census Bureau geographies, datasets, and data products
Understanding of political and electoral performance trends, including voter turnout, incumbency, competitiveness, and how these factors influence outcomes

Benefits

401(k) with generous company matching
100% REMOTE WORKING OPPORTUNITY
TOP-NOTCH MEDICAL COVERAGE
Domestic-partner inclusive, health, dental, vision, life, cancer coverage, and long-term disability insurance for you and your dependents
GENEROUS PAID TIME OFF
23 days of PTO per year
PAID PARENTAL LEAVE
10 weeks of fully paid time off

Company

Statara Solutions

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Statara Solutions is a cutting-edge provider of data analytics, media buying, opinion research, and strategic campaign solutions.

Funding

Current Stage
Early Stage

Leadership Team

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Brian Ko
Chief Executive Officer
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Company data provided by crunchbase