ServiceMaster RRH · 15 hours ago
Intake Coordinator - Property Restoration
ServiceMaster Restore is a leading restoration company that helps communities recover from disasters. The Intake Coordinator serves as the vital link between customers and restoration teams, ensuring accurate job information is collected and communicated effectively to facilitate smooth project initiation.
Consumer Services
Responsibilities
Accurately and efficiently input detailed job information from homeowners, businesses, and insurance partners into the company’s job file management software, ensuring all data is complete and up to date
Gather and verify all vital job details, including loss specifics, contacts, insurance data, and scope indicators
Set up new projects flawlessly across various systems, ensuring a smooth start to every restoration
Collaborate closely with Project Managers and field supervisors to keep projects moving seamlessly within initial set up
Serve as a trusted point of contact for clients, insurers, and internal teams during the critical intake phase
Maintain organized, up-to-date digital job files and documentation
Identify and escalate potential intake issues early to avoid delays
Qualification
Required
High school diploma or equivalent
Strong organizational skills and a keen eye for detail
Preferred
Experience using software for intake, dispatch, or project coordination preferred
Benefits
401(k)
401(k) matching
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance
Medical and Dental Insurance
401(k) Retirement Plan with 3% employer contribution
9 paid holidays + PTO
Training provided
Company
ServiceMaster RRH
We are a full-service, restoration company specializing in water, mold, and fire damage.
Funding
Current Stage
Growth StageCompany data provided by crunchbase