Snow Companies · 5 hours ago
Senior Account Manager
Williamsburg, VA
Full-time
Onsite
Mid, Senior Level
3+ years expSnow Companies is focused on enhancing the patient journey, and they are seeking a Senior Account Manager to serve as the primary contact for clients. This role involves managing client expectations, coordinating marketing strategies, and ensuring effective communication between the client and the company.
Marketing & Advertising
Responsibilities
Report to and assist the Account Director
Interface directly with clients to maintain open and frequent communication
Coordinate the planning, scheduling, and implementation of marketing strategies and tactics for the organization
Interact with all members of the team to ensure the accuracy of information exchange and smooth flow of product work in daily business
Document all marketing projects on an ongoing basis and complete summary reports and analyses as needed
Keep ADs and VPs apprised of key issues regarding account status
Identify and implement methods to improve area operations, processes, efficiency, and service to clients
Develop methods for increased and effective utilization of the Patient Ambassador® model in patient-engagement activities, strategies, and/or tactics
Thoroughly understand the disease category for each representative brand
Thoroughly understand the brand strategy, product attributes, main competitors, and major issues facing the space for each representative brand
Interface with clients, contractors, healthcare professionals, and vendors with professionalism
Attend and contribute to all internal staff meetings
Promote teamwork by being collaborative and supportive of fellow employees’ projects
Maintain a favorable working relationship with all employees to promote a harmonious working environment in order to facilitate positive employee morale, productivity, and continued improvement
Manage and track individual projects and follow up to ensure they are completed in alignment with agreed timelines
Maintain accurate, detailed, and honest records such as contact reports, status reports, dashboards, etc
Support the implementation of promotional programs to publicize and promote various activities, events, and/or tactics
Represent the organization at various community functions and/or meetings; promote existing and new programs and/or policies
This position may include up to 30% in travel
Qualification
Required
2+ years of pharma or healthcare advertising; Patient experience preferred
Strong communication/presentation skills
Strong conceptual skills
Ability to work closely and collaboratively with a team, including those within and outside of the Senior Account Manager's day-to-day team
Strong time management skills
Ability to serve in a driving role during client meetings, including speaking, presenting, and sharing documents and information
Proficient in Microsoft PowerPoint, Excel, and Word
Bachelor's degree from a four-year college or university and three to five years of related experience and/or training preferred
Candidates must have a valid driver's license
In some instances, a passport may be necessary
Company
Snow Companies
Snow Companies is the global leader in patient engagement.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Mullican
Chief Financial Officer
Corbin Wood
COO
Company data provided by crunchbase