ITnova · 18 hours ago
Field Service Technician II
Baltimore, MD
Full-time
Onsite
Entry, Mid Level
2+ years expITnova is seeking a Field Service Technician to provide support for the installation, maintenance, troubleshooting, and repair of security and monitoring systems. This position supports operations in accordance with contract requirements and ensures reliable system performance in the field.
Cloud Data ServicesDevOpsInformation TechnologySoftware
Responsibilities
Perform installation, maintenance, troubleshooting, and repair of security and monitoring systems
Support field service activities for systems including CCTV, Access Control Systems, Ambient Air Monitoring Systems, and related security technologies
Diagnose system faults and perform corrective actions in a timely manner
Conduct system testing and verification following maintenance or repair activities
Document service activities, findings, and resolutions
Coordinate work with project managers, engineers, and customers as required
Ensure compliance with safety, quality, and operational procedures
Qualification
Required
Associate's Degree in Computer Science or another information technology-related field; or
High School Diploma or equivalent:
Two (2) years of experience maintaining or servicing security systems with an Associate's Degree; or Three (3) years of experience maintaining or servicing security systems without an Associate's Degree
Experience with maintaining and servicing systems such as:
CCTV
Access Control Systems
Ambient Air Monitoring Systems
Other security and monitoring systems identified in the RFP
Benefits
Medical, Dental & Vision benefits
401k
Paid-time-off
Paid holidays
Training reimbursement
Company
ITnova
ITnova provides cybersecurity, cloud solutions & virtualization, custom web development, DevOps, and social media services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase