Empire Today · 12 hours ago
Customer Service Associate - Call Center
United States
Full-time
Remote
Entry Level
$11/hr - $11/hr
1+ years expEmpire Today is looking for a Customer Service Associate to join their fast-paced, growth-oriented team. The role involves answering incoming customer service calls, addressing customer complaints, and communicating with various teams to resolve issues in a timely manner.
Building MaterialRetail
Responsibilities
Answer incoming customer service calls
Promptly address and resolve customer complaints
Communicate with installers, sales representatives, and order entry to resolve customer issues in a timely manner
Qualification
Required
High School Diploma/GED required
Minimum 1 year customer service experience
Proficient in MS Word, Excel, and Outlook
High speed internet is a must to accommodate working remote
Benefits
Health benefits with quick enrollment – medical, dental, and vision.
Hourly pay plus a rewarding bonus structure.
Paid training.
Fully remote position.
A variety of shifts and hours available.
Engaging team work – recognizing and rewarding your contributions.
Professional development & career advancement opportunities.
Company
Empire Today
Empire Today is a provider of installed home improvements.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-11-18Debt Financing
2021-08-17Acquired
Leadership Team
Brian Hutto
CHief Executive Officer
Charles Lockyer
Executive Vice President and Chief Financial Officer
Recent News
2025-05-06
2025-05-06
Company data provided by crunchbase