NEON · 20 hours ago
IT Systems Administrator
New York, NY
Full-time
Hybrid
Senior Level
$100K/yr - $120K/yr
5+ years expNEON is seeking a hands-on Internal IT professional to own day-to-day technology support and help scale their systems as the company grows. The role involves troubleshooting, infrastructure management, security, and strategic planning, making the candidate a key partner to leadership on IT decisions.
E-CommerceFilmMedia and Entertainment
Responsibilities
Provide technical support and guidance to employees, troubleshooting issues across applications, devices, and services. (Windows/macOS, laptops, printers, conferencing tools)
Troubleshoot hardware, software, network, and account issues
Support cloud-based applications and SaaS tools used across the company
Act as the primary IT contact for employees at both locations
Manage and maintain office IT infrastructure, including Wi-Fi networks, conference room AV equipment, and on-site hardware to ensure reliable day-to-day operations across two office locations
Plan and execute IT setup for new offices, including network connectivity, device provisioning, conference rooms, and local vendor coordination
Oversee networking, Wi-Fi, VPN, and connectivity between sites
Coordinate with vendors, ISPs, and managed service providers as needed
Ensure system reliability, performance, and scalability
Set up new hires with hardware, accounts, permissions, and access
Deprovision users and recover equipment during offboarding
Document and continuously improve onboarding/offboarding processes
Manage endpoint security, antivirus, patching, and updates
Monitor and enforce security best practices across devices and applications
Assist with access controls, MFA, and basic compliance requirements
Respond to and remediate security incidents as needed
Own and administer Box workspace (user management, permissions, structure)
Build, organize, and maintain shared folders and workflows
Support collaboration tools (e.g., email, chat, video conferencing)
Track IT assets (laptops, monitors, peripherals, licenses)
Manage hardware lifecycle, replacements, and refresh planning
Coordinate purchasing, receiving, configuration, and distribution of equipment
Partner with leadership on IT roadmap, budgeting, and tooling decisions
Recommend improvements to systems, security, and workflows
Document processes, standards, and internal IT knowledge
Help scale IT operations as the company grows
Qualification
Required
5+ years of experience in IT administration, system operations, or similar roles in a fast-moving tech environment
Deep expertise in the Apple ecosystem — macOS and iOS administration, Apple Business Manager, MDM tools (e.g., Kandji, Jamf, Intune), and endpoint security
Strong knowledge of Google Workspace, identity and access management (Okta, Entra or similar), and SaaS management best practices
Strong troubleshooting skills across hardware, operating systems, and SaaS tools
Experience supporting both on-site and remote users
Familiarity with networking fundamentals (LAN/WAN, Wi-Fi, VPN)
Experience managing user accounts, permissions, and devices
Comfortable working independently and owning IT end-to-end
Preferred
Experience supporting multi-site offices
Familiarity with Box administration and cloud file management
Experience with MDM tools, identity management, or SSO
Startup or small-company IT experience
Basic scripting or automation skills
Benefits
Comprehensive Health Care Plan, covering medical, dental, and vision expenses
Retirement Savings Plan, offering options like 401k and Roth IRA
Life Insurance Coverage, including both Basic and Voluntary plans, as well as AD&D
Unlimited Vacation policy, sick days, public holidays, and office closure for winter break
Family Leave Options, including Parental and Caregiver Leaves
Wellness Programs and Resources
Company
NEON
Neon is a film production and entertainment company.
11-50 employees
H1B Sponsorship
NEON has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
Funding
Current Stage
Early StageTotal Funding
unknown2018-01-20Acquired
Leadership Team
Darcy Heusel
Senior Vice President of Culture, Artist & Partner Strategy
Lauren Lombardi
Partnerships & Outreach Intern
Recent News
2025-09-12
2025-09-07
Company data provided by crunchbase