Front Office | Assistant Front Office Manager jobs in United States
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Hyatt Regency · 20 hours ago

Front Office | Assistant Front Office Manager

Hyatt Regency Seattle is seeking an Assistant Front Office Manager to join their leadership team. This role involves overseeing the front desk operation, including staff training and guest satisfaction, while supporting the Front Office Manager.

Hospitality

Responsibilities

Leader of the front desk operation which includes: staff training, inter-department communications, and staff scheduling
Respond quickly to guest requests and/or concerns in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction

Qualification

Front office supervisory experienceCustomer service experienceVerbal communication skillsWritten communication skillsStand long periodsDesire to satisfy othersInteracting with diverse backgroundsAttention to detail

Required

Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
A true desire to satisfy the needs of others
Refined verbal and written communication skills
Open availability – ability to work mornings, evenings, weekends and holidays
Great and thorough attention to detail
Ability to stand long periods of time

Preferred

Minimum of one year previous front office supervisory experience preferred
Previous customer service experience preferred
Previous hotel background preferred

Benefits

Position is eligible for relocation assistance
Medical insurance
Vision insurance
Dental Insurance
401(k) & Retirement Savings Plan (RSP)
Basic Life Insurance
Short Term Disability Insurance
New Child Leave & Adoption Assistance
Paid Time Off
Vacation Time
(2) Floating Holidays per year
(6) Paid Holidays per year
Compassionate Leave
Jury Duty Leave
Seattle Paid Sick & Safe Time
Extended Illness Days – unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
Employee Assistance Program
Discounted Rooms at any participating Hyatt location starting on your first day of employment
Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
Free colleague meals during shift
Hyatt Colleague discount program
Tuition Reimbursement
ORCA Pass subsidy

Company

Hyatt Regency

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Hyatt Regency created a place designed around the power of meaningful connections.

Funding

Current Stage
Late Stage
Total Funding
unknown
2006-02-13Acquired
Company data provided by crunchbase