Staff Experience Researcher jobs in United States
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PayPal · 15 hours ago

Staff Experience Researcher

positionChicago, Illinois, United States of America
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
money$145K/yr - $215K/yr
date5+ years exp

PayPal has been revolutionizing commerce globally for more than 25 years. The Staff Experience Researcher will act as a thought partner, identifying issues and recommending best practices for user experience research while leading functional projects that enhance user experiences based on research findings.

E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
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H1B Sponsor Likelynote

Responsibilities

Develop clear plans and priorities to gather insights and make data-driven decisions to meet team performance
Perform more-complex analysis using highly specialized product knowledge and advanced business expertise
Lead functional projects and programs that enhance user experiences based on research findings
Design methodologies including user testing, surveys and data analysis understanding of business needs and industry trends
Develop and implement research methodologies that optimize user testing and data collection processes
Contribute to the continuous improvement of research practices and team efficiencies

Qualification

User experience researchData analysisResearch methodologiesProject managementCollaborationCommunication

Required

5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience

Benefits

Medical
Dental
Vision
Life and disability insurance
Parental and family leave
401(k) savings plan
Paid time off

Company

PayPal

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PayPal is a financial service company that provides online payment solutions to its users worldwide.
dateFounded in 1998
location
San Jose, California, USA
people-size10001+ employees
web-link
https://www.paypal.com/home

H1B Sponsorship

PayPal has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)

Funding

Current Stage
Public Company
Total Funding
$12.17B
Key Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO

Leadership Team

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Simon Bladon
PayPal UK CEO
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chaloem khompitoon
President & CEO
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Company data provided by crunchbase