Workers’ Compensation Claims Director or Sr. Manager jobs in United States
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AmTrust Financial Services, Inc. · 5 hours ago

Workers’ Compensation Claims Director or Sr. Manager

positionUS-AZ-Scottsdale
timeFull-time
remoteHybrid
seniorityLead/Staff
money$120K/yr - $160K/yr

AmTrust Financial Services is seeking a Director (or Senior Manager) of Workers’ Compensation Claims to lead a growing team supporting California and Arizona claim operations. This role involves overseeing claims, driving high performance, mentorship, and staff development while ensuring adherence to company policies and strategic initiatives.

FinanceFinancial ServicesInsurance

Responsibilities

Lead and develop a team of 5–8 Claim Managers
Champion recruitment, mentorship, skill-building, and internal mobility, helping grow future WC leaders from within
Foster a fun, energetic, collaborative culture within a rapidly expanding Scottsdale office
Develop short range plans and budgets in alignment with company objectives
Ensure adherence to all AmTrust policies, procedures, and controls
Provide consistent communication to Claims Supervisors on case activity, performance, and operational needs
Participate in and guide strategic initiatives, determined based on the leader's background and strengths
Oversee claims for CA and AZ jurisdictions, ensuring high quality, cost effective handling
Improve and refine processes within the claims system and workflow
Monitor and guide vendor usage; oversee attorney panel management and strategy
Participate in hearings, trials, depositions, and settlement negotiations as needed
Partner with underwriting and sales teams to support business development opportunities
Conduct audits to ensure consistent quality, compliance, and application of company standards
Stay current on relevant laws and regulations and communicate changes to staff
Maintains current knowledge of related laws and regulations and communicates to staff
Performs other projects as assigned

Qualification

California WC experienceClaims team managementStaff leadershipWC laws knowledgeProcess improvement

Required

BA/BS degree or equivalent experience
California Workers' Compensation experience required (supervisor-level or above)
Experience managing or leading workers compensation claims teams
Proven ability in staff leadership, coaching, and development
Familiarity with applicable state and federal WC laws and regulations
Local to Scottsdale, AZ or able to work onsite on a hybrid basis

Benefits

Medical & Dental Plans
Life Insurance, including eligible spouses & children
Health Care Flexible Spending
Dependent Care
401k Savings Plans
Paid Time Off

Company

AmTrust Financial Services, Inc.

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AmTrust Financial Services, Inc., through its subsidiaries, operates as a multinational property and casualty insurance company.
dateFounded in 1998
location
New York, New York, USA
people-size5001-10000 employees
web-link
https://amtrustfinancial.com/

Funding

Current Stage
Public Company
Total Funding
unknown
2006-11-13IPO

Leadership Team

D
Daniel Pacicco
Executive Vice President, Chief Financial Officer
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Carl Canales
Executive Vice President - North American Field Operations
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Recent News

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Company data provided by crunchbase