Coast Professional, Inc. · 14 hours ago
Admin Support
Coast Professional, Inc. is seeking an Administrative Support professional to follow detailed procedures in performing clerical tasks. The role involves coding and filing documents, managing payment arrangements, and preparing reports for management.
Financial ServicesInsurance
Responsibilities
Prepare and submit wage garnishment documents and gather legal documentation
Confirm payment arrangements
Notify debtors of payments returned due to insufficient funds
Prepare consolidation or legal referral documents
Review accounts and schedule contact dates for follow-up calls
Prepare or update monthly and weekly reports for submission to management
Additional duties as assigned based on business need
Qualification
Required
High school diploma or GED required
Working knowledge of modern office procedures, methods, and computer equipment
Excellent communication skills
Principles and practices of customer service
Establish a good working relationship with team members and internal contacts to maintain and continuously strive to improve the level of overall service being provided
Good organizational skills and attention to detail
Ability to comply with rules, regulations, laws and methods related to debt collection
Work independently in the absence of immediate supervision
Ability to handle and resolve recurring problems
Successfully complete and pass the FDCPA test
Successfully be approved to work on the contract, according to the client's requirements, state licensing and background check procedure
U.S. citizenship and security clearance granting access to classified information
Eligible to be licensed as a collector in certain states
Preferred
Collection experience preferred
Benefits
11 Paid Holidays
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Referral program
Vision insurance