Oncourse Home Solutions · 5 days ago
Billing Lead
Oncourse Home Solutions is a trusted home protection provider helping homeowners across the country protect their essential systems. The Billing Lead is an essential part of the IHT Billing Team, responsible for managing billing operations, ensuring accurate reporting, and resolving credit and collections issues.
Heating Ventilation and Air Conditioning (HVAC)Home ImprovementHome Services
Responsibilities
Run daily report, assign and work daily workload, and assure timely and accurate completion
Prepares all month-end accrual reporting information
Assist the department supervisor/manager for workload management and team performance
Closely interact with leadership to address and resolve outstanding credit and collections issues
Work directly with HVAC leadership to correct billing errors from technicians
Review the employees' work and provide comments, feedback, and tips to help them improve
Assist as primary contributor for any testing needed for the billing department and processes
Create SOP's for department and roles, implement, manage
Qualification
Required
6+ years successful work experience in a billing/accounting office setting or relevant experience
Excellent analytical, accounting, and problem-solving skills
Proven track record of interacting with management
High School diploma, Associate's degree, or equivalent experience required
O365
Strong Excel (pivot tables, v-lookups, macros, etc.)
Preferred
Credit and collections experience preferred – collecting funds from past-due customers, sending past-due notices and contacting customers as needed to follow-up on missing payments
Working knowledge of Oracle preferred
Benefits
Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
Generous Paid Time Off: Take the time you need to recharge and relax.
Education Assistance Program: Invest in your growth and development with our support.
FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.
Company
Oncourse Home Solutions
Oncourse Home Solutions offers home warranty plans, covering repairs, maintenance, and improvements.
Funding
Current Stage
Late StageRecent News
2025-10-22
Company data provided by crunchbase