Statara Solutions · 19 hours ago
Director, Client Strategy & Development
Statara Solutions is seeking a Director, Client Strategy & Development to manage client outcomes and foster long-term client relationships while driving organic revenue growth. This role involves owning strategic client partnerships, guiding solution adoption, and leading cross-functional teams to enhance service delivery and commercial success.
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Responsibilities
Serve as the final owner of strategic client relationships and long-term account health
Build and maintain trusted executive-level relationships, including engagement with boards, committees, and senior member leadership
Lead strategic client discovery, annual and multi-quarter planning, and executive reviews
Own client outcomes and act as the escalation point for complex, high-risk, or sensitive matters
Apply deep experience advising trade associations, advocacy organizations, or membership-based clients operating in policy- or issue-driven environments
Own mid- to long-term client strategy (multi-quarter to annual horizons)
Balance client ambition with delivery feasibility and internal capacity planning
Serve as Pod Lead, accountable for defining workflows, delivery standards, prioritization, and resource allocation across client portfolios
Translate client goals into multi-quarter roadmaps aligned to Statara’s Data, Insights, and Activation capabilities
Ensure consistent, high-quality service delivery across pods through governance, performance oversight, and continuous improvement
Partner with cross-functional leaders to optimize delivery models and scale best practices
Own organic revenue growth, including renewals, upsell, cross-sell, and expansion opportunities
Lead renewal strategy, pricing discussions, scope expansion, and commercial negotiations
Identify new revenue opportunities and shape solution alignment in partnership with Business Development
Oversee pipeline health and conversion for existing accounts, ensuring growth targets are met or exceeded
Develop executive-level case studies and proof points demonstrating client impact and ROI
Qualification
Required
Strong proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint)
Excellent communication skills with the ability to manage multiple client-facing projects simultaneously
Attention to detail and the ability to troubleshoot and resolve issues quickly
Strong technical writing skills, including the ability to present key concepts and conclusions clearly to clients
Client management strength, including the ability to establish trust, maintain high satisfaction, and serve as the primary day-to-day contact
Demonstrated ability to independently manage client pods with minimal supervision
Consistently delivers high-quality, on-time work across multiple accounts
Ability to implement account strategies that support renewal and growth objectives (without direct revenue responsibility)
Skilled in assessing account health, identifying risks early, and surfacing opportunities proactively
Effective at keeping internal teams and clients aligned through concise, proactive communication
Adept at navigating challenges and maintaining smooth account operations through quick issue resolution
Experience creating automated reporting to inform clients on KPIs for outreach and campaign programs
Experience troubleshooting and adjusting work based on feedback
Preferred
Experience working directly with voter files
Understanding of voting processes and political district boundaries
Experience manipulating and analyzing large datasets (voter file, census, commercial, proprietary client data, and other public datasets)
Familiarity with U.S. Census Bureau geographies, datasets, and data products
Understanding of political and electoral performance trends, including voter turnout, incumbency, competitiveness, and how these factors influence outcomes
Benefits
COMPETITIVE COMPENSATION
Including a 401(k) with generous company matching.
100% REMOTE WORKING OPPORTUNITY
TOP-NOTCH MEDICAL COVERAGE
Domestic-partner inclusive, health, dental, vision, life, cancer coverage, and long-term disability insurance for you and your dependents.
GENEROUS PAID TIME OFF
23 days of PTO per year. We believe in work-life balance and encourage you to use your time off.
PAID PARENTAL LEAVE
10 weeks of fully paid time off. All genders qualify equally, and the policy includes adoptions.
Company
Statara Solutions
Statara Solutions is a cutting-edge provider of data analytics, media buying, opinion research, and strategic campaign solutions.
Funding
Current Stage
Early StageRecent News
2025-11-04
2025-09-23
MarTech Breakthrough
2025-08-14
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