Paradies Lagardère · 18 hours ago
Brand Associate
Paradies Lagardère is a company focused on retail operations, and they are seeking a Brand Associate to deliver sales and excellent customer service in designated stores. The role involves assisting customers with product recommendations, maintaining store appearance, and ensuring a positive shopping experience.
Hospitality
Responsibilities
Put the customer first at all times
Provide memorable, highly personalized customer service through needs analyses and product recommendations
Offer customers promotional products and services
Be able to resolve customer service issues and escalate as required
Create and maintain good working relationships with fellow associates
Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
Efficiently and accurately conduct customer transactions on our POS
Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
Efficiently and accurately complete any required process controls (paperwork, etc.)
Follow company policies and procedures and maintain a safe working environment
Process all point of sale transactions in a friendly, quick, and efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures
Successfully show consistent performance on quarterly selling observations
Qualification
Required
Demonstrated selling experience in a service oriented retail setting
Demonstrated ability to assess customer needs, upsell and make recommendations, preferably with prior knowledge of the product lines
Demonstrated ability to promote product, influence customers and work with a team in a fast service environment
Significant interpersonal and relationship skills, demonstrated ability to stay up to date with industry products and services
Retain and apply product knowledge
Company
Paradies Lagardère
Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.