Rechat · 13 hours ago
Head of Community & Advocacy (SaaS / Online Communities)
United States
Full-time
Remote
Director/Executive
10+ years expRechat is an innovative technology platform built exclusively for real estate professionals, and they are seeking a world-class Head of Community to design, build, and scale a community that drives engagement, advocacy, referrals, and long-term loyalty. This senior role will own the community strategy end-to-end and will be central to the company's growth.
DatabaseSearch EngineSoftware
Responsibilities
Define and lead the company-wide community strategy
Design programs that turn users into advocates, ambassadors, and champions
Build and operate advisory councils (agents, team leaders, brokers, operators)
Create scalable engagement loops across digital and in-person touchpoints
Launch and grow referral, ambassador, and peer-to-peer programs
Develop rituals, events, and moments that create belonging and momentum
Partner closely with Product, Marketing, Sales, and Customer Success
Represent the company publicly in community-facing forums and events
Translate community insights into product and go-to-market decision
Measure and optimize community health, engagement, and impact
Qualification
Required
10+ years building and scaling communities at high-growth startups or platforms
Proven experience taking a community from early days to meaningful scale
Track record of creating highly engaged, loyal, and self-sustaining communities
Experience running advisory groups, ambassador programs, and referrals
Strong operator who can turn ideas into repeatable systems
Exceptional storyteller — written, verbal, and on stage
Deep empathy for customers and an instinct for what creates belonging
Comfortable working cross-functionally at the executive level
Data-informed, but human-first
Preferred
Real estate experience is a plus - not a requirement
Elite community builders can learn the domain
Benefits
Competitive compensation
Fully remote with flexible work/life balance
A diverse, inclusive, and highly collaborative culture
Meaningful work with a product used by real professionals every day
Paid Time Off
Company
Rechat
Rechat’s software offers brokers the ability to search data from the MLS system, which updated at least every five minutes
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$2MKey Investors
Interlock Partners
2019-06-18Series A
2016-02-25Seed· $2M
Leadership Team
Shayan Hamidi
Founder and CEO
Zane Burnett
Vice President of Innovation & Industry Insight
Recent News
2026-01-24
2026-01-22
HousingWire.com
2026-01-20
Company data provided by crunchbase