MicroPort Orthopedics · 5 hours ago
Import-Export Associate
Arlington, Tennessee, United States
Full-time
Onsite
Entry Level
1+ years expMicroPort Orthopedics is dedicated to mastering medical solutions to enhance patient lives. The Import-Export Associate will manage international shipments, ensuring compliance with regulations and providing support throughout the transportation process.
Health CareMedical DeviceWellness
Responsibilities
Import-export processes to ensure compliance with U.S. and foreign government laws and regulations. Fill out import-export documentation, compile carrier and route assignments, compute international fees for each shipment, and keep track of shipment payments and quotas. Coordinate with freight forwarders, vendors, transportation companies, and customers to ensure international shipments were made
Track shipments and communicate with customers about the package’s progress. Coordinate shipping with customs agents for clearance on overseas deliveries. Must assist with obtaining freight quotes and costs from prospective shippers to ensure that MPO and the customers are receiving the most cost-effective service. Handle claims with insurance companies if any shipment problems occur
Become familiar with special projects and analysis as required by Department Management - sales analysis, cost comparisons, etc
Works directly with the EMEA International Customer Service Team to ensure priorities are being met. (All correspondence received must get a response within 24 hours)
Develop and maintain all support functions relative to order processing to assure the highest level of customer service which may include handling accounts of his/her own. This includes maintaining month end activity reports for the team as well as monitoring incoming email folders to ensure customer needs are being met
Maintain appropriate and professional relationships within the department and other internal areas within the company
Ensure all policies and procedures are followed in accordance with ISO 9000/ BSI requirements and written procedures in the corporate Quality Documentation procedure system
Qualification
Required
High School Diploma
Extensive knowledge of documentation preparation as required by customer, carrier, U.S., and foreign custom: such as, but not limited to, AWB, Shipper's Letter of Instruction, Certificate of Origin or Compliance, Commercial Invoices, and Proforma Invoices. Knowledge of Import Licenses and filing of Shipper's Export Declaration's (SED)
Good working knowledge of Accounts Receivable, International Inco terms and collection methods
Experience using advanced features in Microsoft Excel and PowerPoint required. Will be responsible for creating charts and graphs, and PowerPoint presentations
Experience working with and tracking Temporary Import Bond (TIB) shipments. This would include working with brokers and Customs for reporting export of shipments and closure of TIB with appropriate government indices
Minimum 1 year of experience working in a medical device customer related environment
Preferred
Associate Degree
Benefits
Medical
Dental
Vision
Maternity Leave
Life Insurance
Short-Term Disability
Long-Term Disability
Bereavement
401(k) (up to 4% match with vesting from day 1)
PTO
Paid Holidays (10 each year)
Employee Assistance Program
Education Assistance
Company
MicroPort Orthopedics
MicroPort Orthopedics is a producer of orthopedic products and a member of the MicroPort Scientific Corporation family of companies. It is a sub-organization of MicroPort (Shanghai).
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$81.78M2020-05-13Private Equity· $81.78M
2017-01-01Series Unknown
Leadership Team
Paul Bryant
Chief Technology Officer (VP Business Development & Product/Technology Development)
Irene Chiu
SVP, General Counsel & Chief Compliance Officer
Recent News
2025-08-19
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