Mosaic North America · 12 hours ago
Training Specialist
United States
Full-time
Remote
Senior Level
5+ years expMosaic North America is seeking a Training Specialist to support Google in the Enterprise channel. The role involves delivering product, sales, and technical training to various professional installation trades and B2B partnerships, ensuring impactful training experiences for learners.
AdvertisingBrand MarketingMarketingRetail
Hiring Manager
Logan A.
Responsibilities
Work with the leadership of Industry Partnerships team to deliver on sales priorities through trainings that ensure the highest business impact
Conduct training initiatives, continuing education, and workshops for all Google hardware products and services
Establish strong relationships with installation trades (Security, Custom Integration, Smart Home Connectivity) to gain a better understanding and support business needs
Create and deliver hands-on, in-person and virtual product and technical training for management and non-management staff including train-the-trainer activities
Create and deliver impactful content including technical guides, one-pagers, presentations, and video assets
Capture insights demonstrating the impact of training activities conducted
Design and implement follow-up activities to strengthen and sustain knowledge gained and skills developed from technical training programs and courses
Continuously improve and customize existing programs and courses
Partner with client team members to ensure compliance with training KPIs for all partners
Coordinate, design and implement training/education plans to drive Professional Channel sales; following product training objectives
Participate in planning conversations with Training Manager, Master Trainer, field sales team, partner managers, stakeholders and subject matter experts to tailor content for learners
Qualification
Required
Bachelor degree or equivalent work experience
5+ years of experience in education, training/development or academic teaching required
3-5 years of experience conducting sales training for a tech company with a sales team, or for a public training provider
Experience working with various professional installation trades, install networks and B2B partnerships
Ability to deliver dynamic and engaging training content
Experience in content development
Experience cultivating high-level relationships with key decision-makers
Ability to train diverse audiences from installation technicians to c-suite executives
Ability to create engaging training content through multiple mediums (handouts, presentations, videos)
Knowledge in home automation and smart security products and solutions
Aptitude for troubleshooting networking and technical issues with the latest Smart Home products
Basic understanding of residential electrical and wireless networking concepts is ideal
Problem solving, critical and strategic thinking capabilities
Adaptability to different learning styles and environments
Excellent organizational and time management abilities
Feedback integration and continuous improvement mindset
Able to grasp technical aspects of Google Nest products and successfully relay the benefits
Travel domestically to support partners and internal team (minimum 50%)
Preferred
Smart home experience/knowledge preferred
Experience creating and maintaining creative assets preferred
Google Workspace suite experience preferred
Previous hands-on experience installing products in any of the fields listed in the job functions is ideal
Company
Mosaic North America
Mosaic is a experiential, retail, shopper and content marketing.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Tony Ciresi
Senior Vice President, Commerce
Recent News
2023-12-22
2022-07-07
2022-05-05
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