VP, Customer Success (Enterprise Data & SaaS) jobs in United States
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EnerKnol · 6 hours ago

VP, Customer Success (Enterprise Data & SaaS)

positionNew York, New York, United States
timeFull-time
remoteOnsite
seniorityLead/Staff, Director/Executive
date5+ years exp

EnerKnol is the leading provider of regulatory intelligence for North American energy markets. They are seeking an experienced Director/VP of Customer Success to lead their post-sale organization, responsible for the entire customer lifecycle and ensuring clients derive maximum value from their regulatory data and research.

AnalyticsData MiningEnergyEnterprise SoftwareGovTechInformation Services
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Growth Opportunities

Qualification

Customer Success ManagementEnterprise Data ExpertiseSaaS KnowledgeData AnalyticsWorkshop FacilitationStrategic PlanningCommunication Skills

Required

5+ years of work experience
Experience in leading and scaling post-sale organizations
Ability to manage the entire customer lifecycle from onboarding to renewals
Experience transitioning Account Management functions into Customer Success organizations
Ability to ensure clients derive maximum value from regulatory data and research
Experience serving as a bridge between technical data delivery and business outcomes
Ability to transform complex data streams into competitive advantages for clients
Experience running workshops, lunch-and-learns, and webinars for customer education

Company

EnerKnol

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EnerKnol provides U.S. energy policy research and data services to support investment decisions across all sectors of the energy industry.
dateFounded in 2014
location
New York, New York, USA
people-size51-200 employees
web-link
https://enerknol.com

Funding

Current Stage
Growth Stage
Total Funding
unknown
2014-11-01Convertible Note

Leadership Team

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Angelique Mercurio
Founder & CEO
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Company data provided by crunchbase