Customer Success Partner jobs in United States
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Drivosity · 10 hours ago

Customer Success Partner

positionClermont, FL
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Drivosity is a leading provider of GPS-based tracking, safety, and productivity solutions for the last-mile delivery industry. As a Customer Success Partner, you will serve as the primary advocate and strategic advisor to clients, managing the post-sales lifecycle to ensure customers realize the full value of the Drivosity platform.

DeliveryDelivery ServiceGPSInformation TechnologyProductivity ToolsSaaSSoftware
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Growth Opportunities

Responsibilities

Build and maintain strong, long-lasting relationships with franchise owners, general managers, and corporate stakeholders
Guide new customers through the implementation process, ensuring technical setup is seamless and the team is trained on Drivosity’s core features
Analyze customer data (DriveScore®, delivery times, safety alerts) to provide actionable insights. Consult with clients on how to coach their drivers to improve safety and efficiency
Proactively monitor account health metrics to identify at-risk customers. Execute retention strategies and manage the renewal process to minimize churn
Stay up to date on all Drivosity hardware and software updates to serve as a subject-matter expert
Collect and synthesize customer feedback to share with the Product and Engineering teams, influencing the future roadmap of our technology

Qualification

Customer SuccessCRM toolsData visualizationLogistics experienceProactive mindsetVerbal communicationWritten communication

Required

3–5 years in Customer Success, Account Management, or SaaS Consulting
Exceptional verbal and written skills; ability to explain complex data in simple terms
Proficiency with CRM tools (e.g., Method/Salesforce/HubSpot) and data visualization platforms
A proactive mindset focused on finding 'win-win' solutions for the customer and Drivosity

Preferred

Experience in logistics, delivery, or automotive safety is a major plus

Benefits

Health
Dental
401k with Company Match
Paid Time Off

Company

Drivosity

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Driving towards a safer, more productive tomorrow. Drivosity provides GPS-backed solutions that inspire drivers and save lives.
dateFounded in 2015
location
Clermont, Florida, USA
people-size51-200 employees
web-link
https://www.drivosity.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Rick Mohler
Chief Experience Officer
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Recent News

PRWeb
Papa Johns Surpasses 1 Billion Delivery Miles Tracked on Drivosity Platform
2026-01-16
Company data provided by crunchbase